Concierge

1 week ago

Lethbridge, Alberta, Canada Seasons Retirement Communities LP Full time

Our
Mission to You:

As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector. 

What
We Look For:

Seasons looks for individuals who
are enthusiastic about making a positive difference in the life of another
person. We hire individuals who are committed to building meaningful
relationships and strive for service excellence so our residents can be proud
to call Seasons their home. Keen attention to details, going the extra mile and
putting a little "wow" into everything we do is the Seasons way

Your Opportunity 

We're looking for a Concierge. This individual will act as
the first point of contact for guests of the community and is responsible for
providing confidential clerical and receptionist duties associated with the
daily operation of the retirement residence in a safe and efficient manner in
accordance with the policies and procedures of Seasons.

What You Will Do: 


  • Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
  • Receives incoming mail and co-ordinates distribution, and process' outgoing mail
  • Provides services and interacts with residents and resident family members in a professional manner
  • All other duties as assigned

Qualifications or Skills
Required:  

  • Covid-19 vaccination is mandatory
  • Basic knowledge and understanding of office procedures
  • Strong Communication Skills; both oral and written
  • Exceptional Customer Service and Conflict Resolution skills 
  • Strong communication skills; both oral and written
  • Ability to exercise tact and diplomacy in dealing with residents, service team members and guests

 

All applicants must be legally entitled to work in Canada. As a
condition of employment, a Criminal Record Search which may include a
vulnerable sector screen, will be required.


 Seasons Retirement Communities ("Seasons") is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season's Accessibility Policy, a request for accommodation will be accepted as part of Season's hiring process.
  

We thank all applicants for their interest. However only those selected
for further consideration will be contacted.

Note during COVID-19: At the outset of the COVID-19 situation in Canada,
Seasons Retirement Communities implemented heightened precautionary protocols
in all of our homes. We continue to follow the advice of provincial and federal
governments, our sector regulators and local Public Health agencies. Job
responsibilities are being reviewed and adjusted accordingly to ensure the
well-being of the successful candidate.



Line 2 - Days (7am - 3pm)
Line Hours Bi Weekly

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