RQ00446 | Program Manager, Senior x2

4 days ago

Toronto, Ontario, Canada MERAK Systems Corporation Full time $80,000 - $180,000 per year
Program Manager, Senior x2
7+ years experience
Opportunity Details

Client Reference
 RQ00446

# of Openings
 2

Start Date
 January 5, 2026

End Date
 May 27, 2026

Days for Contract
 103

Extension
 N/A

Assignment Type
 Hybrid

Days in Office
 3 days a week

Location
 ​​​525 University Ave

Client
 Ontario Health

Description
Must Have:
  • ​​​​​​​ 7 + years experience program/project managing digital health projects, and the complex relationships, including health information systems, electronic medical records, eReferral solutions and patient portals. 
  • 7 + years experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning, quality management, risk management and change management)  
  • 7 + years experience leadership, team building, and communication skills, including experience with presenting to C-suite and Executive Leadership Groups across the health sector
  • Strong stakeholder management, vendor relations, planning and resource management skills 
  • Time management, with the ability to manage tight deadlines and prioritize multiple projects 
  • Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution 
  • Demonstrated experience leading and overseeing program strategy development from inception through to project close-out
  • Demonstrated ability to develop successful relationship and build agreement with high-level internal and external stakeholders
  • Demonstrated experience understanding and articulating executive expectations and translating into program deliverables
  • Experience developing budgets based on multiple funding channels and cross-organization dependencies
  • Demonstrated experience with privacy and security requirements of software development and integrations in a healthcare or clinical context.
Nice to Have:
  •  Previous public sector experience
Rated Requirements:
  • ​​​​​​ ​​​​​​​Experience working with healthcare professionals in the field 15%
  • ​​​​​​​Knowledge and experience with Electronic Medical Records systems 15%
  •  ​​​​​​​Experience with the provincial Electronic Health Record and its assets like OLIS, DHDR, & acCDR 10%
  •  ​​​​​​​Knowledge of clinical workflows and associated business processes 20%
  •  ​​​​​​​Experience managing programs with complex governance structures, funding streams and many stakeholders 20%
  •  ​​​​​​​Demonstrated excellent time management, with the ability to manage tight deadlines and prioritize multiple projects 10%
  •  ​​​​​​​7 to 10 years' experience program/project managing electronic health-related projects and the complex relationships 10%
Required Experience
Deliverables:
  • ​​​​​​​Oversee and/or organize program and activities 
  • Create and manage short- and long-term goals 
  • Develop an evaluation method to assess program strengths and identify areas for improvement
  • Client Engagement and Client Management, including but not limited to health care organizations and technology providers 
  • Manage Program schedules and milestones and provide program reporting
  • Manage Project Risk/Issue Management 
  • Implementing and managing changes and interventions to ensure project goals are achieved. 
​​​​​Roles and Responsibilities:
​​​​​​​The Senior Program Managers will lead and support various Electronic Health Record (EHR) Modernization initiatives, including management of activities, issues, risks and service change requests to ensure successful and on-time deployment.
  • Work with internal stakeholders to report project progress  
  • Work with internal stakeholders for budgeting oversight, tracking and reporting 
  • Define, implement and operate the program governance 
  • Establish/Manage relationships with Ontario Health product owners  
  • Establish/Manage relationships with Canada Health Infoway 
  • Engage with Legal authorities to evaluate program responsibilities 
  • Engage with Privacy authorities to evaluate program responsibilities 
  • Engage with Security authorities to evaluate program responsibilities 
Skills and Knowledge:
  • ​​​​​​​College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience
  • Professional certifications: Project Management Professional; Knowledge and understanding of Project Management's Institute's Project Management Body of Knowledge and/or Lean Six Sigma
  • Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc. 
  • Knowledge of Ontario's healthcare landscape including the Electronic Health Record, EMR Systems (TELUS Health, WELL EMR, and Accuro), Provincial Digital Services, Hospital Information Systems (Epic, Meditech and Cerner) and other Healthcare Information Systems used throughout the province 
  • Experience with health system business implementation and deployment projects
  • Proven track record working with multidisciplinary teams 
  • Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc. 
  • Relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders 
  • Ability to readily identify, assess and mitigate implementation and adoption issues 
  • Knowledge of change management, business process integration, and/or evaluation/quality improvement, preferably in the health sector 
  • Experience operating in highly political environments and across various organizational cultures 
  • Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements would be an asset
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