Parts Advisor

Drive for Excellence   When it comes to Fords, Planet Ford is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.   Planet Ford is looking for team oriented, hardworking Parts Advisor to join their team. The ideal candidate will have strong work ethics and a willingness to learn and succeed. Reporting into the Parts Manager, this position will mainly be responsible for promoting the sales of parts and ensuring consistent flow of parts to our customers. Experience in the automotive environment will be an asset.   About Us   Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:Great Experience: Every customer is entitled to a great experienceIntegrity: We are honest and transparent in our actionsDiversity: We are stronger through the inclusion of people, brands and ideasInnovation: We passionately embrace opportunities for new and continuous improvementsEmpowerment: We encourage and support our people in taking initiativeGiving Back: We positively impact the communities in which we live, work and raise families Here's what you'll deliver:Assisting customers with parts inquiries, in person, on the phone and electronically.Filling orders for Service Technicians in the Service Department.Placing orders in a timely fashion.Maintaining proper inventory levels.Inspect damaged parts brought in by customers to determine the proper replacement.Identifying the necessary part(s) required on the basis of the customer's description of issues.Examining returned parts for defects and confer with customers about exchanging the part or processing a refund.Consult catalogs for stock numbers and prices and bring parts from the stockroom.Suggesting part(s) that is interchangeable, placing special orders for a part, or referring the customers at another business location, if a customer needs a part that is not stocked.Unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.Receiving and filling telephone orders.Keeping catalogs and price lists up-to-date.Recording sales and taking inventory.Projecting a positive attitude for the benefit of our customers and fellow employees.Read, understand, and adhere to all rules, regulations and procedures as per company policiesEnsure that all work performed is thorough, accurate, and completed in a timely fashion.Work effectively without supervision What you need to succeed:3-5 years automotive parts experience is considered an asset.Ford brand experience preferred.Must be able to lift up to 50 pounds.CDK experience is considered an asset.Strong automotive knowledge.Excellent communication and customer service skills.Must have the ability to work in a fast paced environment.Personable, adaptable, and versatile.Willing to work as a member of a team and interact with others in a professional and courteous manner.May be required to work on Saturday as per business needs.Must have a valid Ontario Driver's License and good driving record. What's in it for you?Excellent management support and guidanceOpportunities through our Internal career mobility programAccess to health, dental and vision insuranceDisability, critical illness and life insurance for the unexpectedOur Employee Assistance Plan (EAP) for you and your family's wellnessDiscount on vehicles, service and parts for you and your familyDiscounts to retailers and service providers across the countryFree and engaging employee eventsDid we mention we love giving back to our communities?

***This compensation range will be based on knowledge, experience and bonus earnings***

Job Type: Full Time - Permanent

Compensation: $50,000 - $80,000 per year

Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.

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