Resident Care Co-ordinator

Section: Resident Care

Division: Long Term Care Services

Department: Community Well-Being

Initial Reporting Location: 960 Notre Dame Ave.

Job Status: Contract positions

Estimated Probable Duration: Up to twelve (12) months for two positions, and up to eighteen (18) months for two positions (due to funding and pregnancy/parental leaves)

Affiliation: Non union

Hours of Work: 70 hours bi-weekly

Shift Work Required: Participate in on-call rotation

Range of Pay: Group 14* $4,365.90 to $5,135.90 bi-weekly

The start date will follow the selection process.

A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application.

Main Function: Direct, supervise and co-ordinate services for Resident Care within a Program Area.

Characteristic Duties: Under the general supervision of the Manager of Resident Care.

• Responsible to recruit, supervise, complete job performance reviews, attendance management, train, educate and discipline within the clinical home areas on all three shifts (e.g. Registered Nurses, Registered Practical Nurses, and Personal Support Workers) in accordance with CGS policy and practice. Act as Management's representative in the Grievance procedure in accordance with the respective Collective Bargaining Agreement.
• Monitor and report on risk management/quality assurance activities, and key indicators to the Manager of Resident Care.
• Conduct investigations relating to resident and staff incidents, medication errors, Health and Safety complaints and make recommendations to prevent future incidents.
• Respond to Family/Resident concerns, conduct investigation and make recommendations towards resolving problems.
• Receive, review and make recommendation for admission to the Program Area based upon functional assessments from the Northeast LHIN.
• Responsible for Resident Care Programs as set out by the LTCH Act 2007 (e.g. Infection Control, Pandemic Planning, Wound Care, Continence Care, Minimal Lift Program, Pain Management, Palliative Care, Falls Prevention or Staff Development and other programs).
• Collaborate with the multi-disciplinary team to ensure an inter-disciplinary approach to people-centred care.
• Collaborate with the Disability Management Officer to recommend opportunities for injured workers to be involved in an effective Rehabilitation Program.
• Facilitate professional services for Residents (such as clinical social work, occupational therapy, physiotherapy, dietician, medical physician, pharmacy, podiatry, audiology, optometry and other service providers).
• Responsible for monitoring the Infection Control Program.
• Responsible for reporting, investigating and completion of MOHLTC reports relating to Critical Incidents, complaints and annual inspections
• Participate in the Accreditation Survey through planning, development, implementation and evaluation of processes.
• Work evenings and weekends as required, and be included on the on-call rotation list.
• Assume on-call responsibility as a Registered Nurse as required.
• Responsible for materials management, ensuring equipment functions safely and identify equipment needs for budgetary expenditures.
• Develop, implement and maintain policies and procedures specific to Pioneer Manor Resident Care, MOHLTC and Accreditation Canada standards.
• Chair and participate on committees as required.
• Responsible for completing funding requests (e.g. high intensity needs).
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Qualifications:

Education and Training:

• Registered Nurse in possession of a current Certificate of Competence as issued by the College of Nurses of Ontario (CNO).
• Bachelor of Science Degree in Nursing and/or specialty in Gerontology from a recognized University with Canadian accreditation would be preferred.
• Gentle Persuasive Approaches (GPA) or training an asset.
• PointClickCare will be considered an asset.
• Completion of a CHICA Canada Infection Control course or other courses related to infection prevention and control will be considered an asset.

Experience:

• At least three (3) years related supervisory experience in the Acute Care or Long Term Care setting.
• Experience with electronic Resident Care Information System.
• Demonstrate experience in supervision of staff and in labour relations.

Knowledge Of:

• Demonstrate knowledge of Long Term Care Homes Act, 2007, and related legislation and regulations, and their application to the Home.
• Best practices in accordance with CNO guidelines.
• Horizontal linkages to other relevant governmental levels and services as well as the private sector.

Abilities To:

• Understand and meet the needs of customers.
• Build the values of the organization into programs, services and policies.
• Set and achieve high standards for the Home.
• Create enthusiasm and motivation for employees.
• Anticipate and manage the impact of change on the Home's activities.
• Manage the financial, human and physical resources of the Home in a collaborative manner.
• Manage conflict; mediate disputes; assist in reaching consensus.
• Respond quickly to emerging opportunities or risks.
• Provide a stabilizing influence within the Home.
• Demonstrate and proven ability related to microcomputer software and administrative systems, e.g. word processing, spreadsheet applications, presentations, file maintenance.
• Demonstrate leadership and supervisory skills.
• Excellent communication, analytical and organizational skills.
• Demonstrate effective verbal, written and presentations skills.

Personal Suitability:

• Mental and physical fitness to perform essential job functions.

Language:

• Excellent use of English; verbally and in writing.
• French verbal skills highly desirable; written skills an asset.

Other Requirements:

• Provide, at own cost, a Vulnerable Sector Check.
• Provide, at own cost, a Two-step Mantoux Test (TB).
• Provide, at own cost, N95 Mask Fit.

Competencies: Competency Library - Level 2 Proficiency (Supervisory)

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $3,966.90 to $4,669.70 bi-weekly. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit to apply online.

We must receive your resume before 11:59 p.m. on Friday, December 12, 2025. For those providing a French language resume, please also include an English version.

• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

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