Technical Product Manager

Title:  Technical Product Manager 

Salary: Based on experience + Benefits + Vacation 
Location:  Remote, Canada

Length: Permanent, full-time

Reporting Manager: Director of Product Experience

About Us: 

At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.    
 
Our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we'd love to learn more about you    

Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers' happiness and success.    

Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.    

Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.    

Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing.  

Position Overview:
The Technical Product Manager will focus on managing and growing our ecosystem of 3rd party integrations, API/SDK offerings, and other technical products. This role requires deep technical expertise and the ability to work cross-functionally with development, partner organizations, and internal teams to deliver seamless integration solutions. The ideal candidate will be a highly analytical problem-solver, passionate about improving and scaling technical products.

Key Responsibilities:

• Own the roadmap and strategy for 3rd party integrations, API/SDK development, and technical partnerships.
• Collaborate closely with engineering to scope and prioritize integration projects, ensuring alignment with broader company goals and product vision.
• Work with partners and customers to gather technical requirements for new integrations and enhancements to existing ones.
• Lead technical investigations into new potential integrations and emerging technologies that align with company objectives.
• Oversee the improvement and maintenance of current APIs and SDKs to ensure high performance, scalability, and developer satisfaction.
• Serve as the internal technical subject matter expert, supporting cross-functional teams in understanding the capabilities and limitations of integrations and APIs.
• Facilitate technical discussions with stakeholders, partners, and customers to ensure clear communication of technical requirements and project updates.
• Provide support for integration issues and work with development teams to resolve complex technical challenges.
• Track and measure integration success, gather feedback, and identify areas for improvement.
• Collaborate with the marketing team to ensure effective messaging and positioning of technical products and integrations in external communications.

Qualifications:

• Proven experience in product management with a strong technical background (e.g., software development, API development, or integration management).
• Deep understanding of APIs, SDKs, and 3rd party integration frameworks.
• Experience working with technical teams to scope and deliver product features and integrations.
• Strong analytical and problem-solving skills, with the ability to understand and resolve complex technical challenges.
• Excellent written and verbal communication skills, particularly in conveying technical information to non-technical stakeholders.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Experience with SaaS products, integration platforms, and familiarity with the health and wellness industry is a plus.

Please note that only those selected for an interview will be contacted.

We appreciate you taking the time and look forward to reviewing your application 

WellnessLiving is proud to be an equal opportunity employer. We base employment decisions solely on qualifications, experience, and business needs. We do not tolerate discrimination or harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable laws. 

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.