Lead Product Manager

Job Title: Lead Product Manager – Identity and Access Management

Location:
Toronto, Hybrid

Department:
Product/Technology

Type:
Full-time

Reports to:
Head of Product

Who is EnStream

We're on a mission to grow trust in Canada by "
Empowering Frictionless Trust in Every Interaction
".

EnStream is a trusted leader in secure mobile identity verification and digital trust in Canada. We work at the intersection of technology, telecommunications, and data — enabling organizations to deliver seamless, secure digital experiences to their customers. Jointly owned by Canada's largest telecom providers, EnStream is uniquely positioned to provide secure access to mobile network insights that drive innovation and protect consumers.

We believe that earning trust is the foundation of every great customer relationship. And we're building the technology, expertise, and partnerships to make that possible at scale.

About the Role

We are seeking a high-impact Lead Product Manager to own and lead the development of our Identity & Access Management (IAM) Platform, which will power secure onboarding, authentication, authorization, transaction monitoring and fraud risk intelligence.

This role is pivotal in defining the long-term platform vision, driving a multi-year roadmap, and partner closely with engineering, data science, security, and GTM to build a cohesive identity platform that enables trust, compliance, and growth at scale.

You will lead initiatives across identity verification, authentication orchestration, device and telco intelligence, access control frameworks, and adaptive risk scoring. You will also be responsible for aligning product capabilities with regulatory requirements, enterprise customer needs, and modern IAM best practices.

This is a strategic, cross-functional leadership role ideal for a PM who has deep experience in identity, cybersecurity, telco identity, or fraud risk and wants to own a mission-critical platform.

What You'll Do

Platform Strategy & Leadership

• Define and own the end-to-end IAM platform strategy, covering identity lifecycle, authentication, authorization, risk scoring, and governance.
• Build a cohesive multi-year product roadmap aligned to business priorities, partner capabilities, and evolving regulatory landscapes.
• Drive the vision for next-generation identity, including device identity, telco-sourced intelligence, passwordless authentication, and adaptive risk-based decisioning.
• Translate market signals and customer needs into platform capabilities that accelerate enterprise adoption.

Identity Verification & Risk Intelligence

• Lead development of identity verification and fraud risk intelligence capabilities, evolving from rule-based to AI/ML-powered detection.
• Partner with data science teams to build and operationalize risk scoring models, decision engines, and identity reputation frameworks.
• Expand integrations with telcos, financial institutions, and strategic partners to deepen platform data coverage.

Authentication & Access Management

• Own the product direction for authentication orchestration (eg. MFA, Number Verify, passkeys, biometrics, adaptive auth).
• Design scalable authorization frameworks, including RBAC, ABAC, and policy-based access control.
• Oversee token management, session management, and identity federation (SAML, OAuth, OIDC, SCIM).

Customer & Partner Engagement

• Engage regularly with customers—banks, fintechs, telcos, and enterprise partners—to understand IAM needs, pain points, and evolving fraud vectors.
• Partner with GTM, CX, and Solutions Engineering to support enterprise adoption and customer success.

Regulatory & Compliance Alignment

• Ensure platform capabilities comply with major frameworks: FINTRAC, FATF, GDPR, PIPEDA, ISO27001, SOC2, and emerging identity assurance standards.
• Maintain alignment with evolving KYC/AML, data privacy, and identity trust frameworks.

What You Bring

Must-Have Skills & Experience

• 5–7+ years of product management experience in IAM, cybersecurity, fraud/risk, Digital Trust or identity verification.
• Deep familiarity with authentication, identity standards (OAuth 2.0, OIDC, SAML, FIDO2), and access control models (RBAC/ABAC).
• Strong experience working with data science and ML teams, including model development workflows and feature engineering.
• Experience with telco metadata, device intelligence, or behavioral analytics is a major plus.
• Domain experience in telecommunications, banking, or fintech.
• Experience building platform products used by multiple internal teams and external partners.

What Sets You Apart

• Strong product instincts and ability to balance customer needs, security requirements, and UX friction.
• Ability to translate complex technical concepts into clear business outcomes for executives and customers.
• Proven success in matrixed environments with competing priorities.
• Exceptional communication, storytelling, and stakeholder alignment skills
• Familiarity with privacy-by-design and secure-by-design principles.

Why Join Us?

• Be part of a mid-sized, mission-driven company where your work has direct visibility and measurable impact
• Thrive in a supportive, diverse, and inclusive team where innovation and continuous learning are encouraged
• Work in a culture that values transparency, trust, cross-functional partnership, and a strong customer focus
• Opportunity to shape how performance is measured and managed across the company.
• Partner closely with leadership and influence high-level business decisions.

Ready to Help Build a Safer Canada?

If you're a systems thinker, trusted advisor, technical storyteller, and mission-driven leader — we'd love to talk.