Host/Hostess
2 weeks ago
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional guest services. Your primary responsibility will be to manage the flow of guests into the restaurant while maintaining a positive atmosphere. The ideal candidate will possess strong communication skills and a passion for hospitality.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables
- Manage reservations and seating arrangements efficiently
- Provide menus and inform guests about daily specials
- Assist with guest inquiries and ensure their needs are met promptly
- Maintain cleanliness and organization of the host stand and dining area
- Collaborate with servers and kitchen staff to ensure smooth service flow
- Handle phone calls with professionalism, taking reservations or answering questions as needed
- Utilize POS systems, including Micros POS, for managing guest orders when necessary
Requirements
- Previous experience in guest services or hospitality is preferred
- Strong customer service skills with a focus on creating a positive dining experience
- Excellent communication skills, both verbal and written
- Familiarity with food service operations and restaurant etiquette
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Experience with POS systems is a plus; knowledge of Micros POS is highly desirable
- A background in hotel experience can be beneficial but is not required
Join our team as a Host/Host where your passion for hospitality will shine, and help us create memorable experiences for our guests
Job Types: Full-time, Part-time
Pay: $17.20 per hour
Expected hours: 15 – 20 per week
Work Location: In person
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