retail store supervisor
5 days ago
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Work site environment
- Non-smoking
- Work setting
- On-site customer service
- Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- Supervision
- 5-10 people
- Computer and technology knowledge
- MS Outlook
- Area of specialization
- Retail store
- Transportation/travel information
- Public transportation is available
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Walking
- Bending, crouching, kneeling
- Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Dependability
- Judgement
- Financial benefits
- As per collective agreement
- Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Support for mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
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