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Assistant General Manager
2 weeks ago
Summary:
Parkside is seeking a motivated, service-driven Assistant General Manager (AGM) to help lead day-to-day operations at one of Toronto's most vibrant student housing communities. This role is ideal for a hands-on leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about creating exceptional resident experiences.
Reporting to the General Manager, the AGM plays a key role in supporting operations, leasing performance, resident engagement, and team leadership; ensuring Parkside continues to feel like home for our residents and a great place to work for our team.
Responsibilities
- Support the General Manager in overseeing daily property operations
- Provide leadership, coaching, and support to front-line and student staff
- Ensure policies, procedures, and brand standards are consistently upheld
- Act as a point of escalation for resident and operational matters as needed
- Foster a welcoming, inclusive, and supportive community environment
- Assist with resident relations, issue resolution, and service recovery
- Support the planning and execution of resident engagement initiatives and events
- Support leasing strategy execution, tours, and leasing initiatives
- Assist with application processing, lease administration, and move-in/move-out cycles
- Collaborate with marketing and leasing teams to drive occupancy results
- Assist with reporting, budgeting support, and expense controls
- Ensure accurate data entry in property management systems
- Support compliance with health, safety, and regulatory requirements
Experience
- Bachelor degree in business preferred; or 2 years experience in the student/multi-family housing industry; or equivalent combination of education and experience. Proficient leadership skills and ability to work independently required. Skills in residence life, facility management, budgeting, supervision, business administration, public relations, or a combination of business and student development skills.
- Experience in using Entrata considered an asset.
Knightstone Student Communities
Knightstone Student Communities (KSC) is a Canadian student housing operator focused on creating vibrant, welcoming communities where students feel supported, connected, and set up for success. We partner closely with post-secondary institutions to deliver thoughtfully managed, purpose-built residences that prioritize both operational excellence and the resident experience. Joining KSC means becoming part of a collaborative, people-first team that values leadership, growth, and accountability. We empower our teams to make an impact, support one another, and take pride in building communities that truly feel like home.
Job Types: Full-time, Permanent
Pay: $51,157.43-$80,182.50 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Housing allowance
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Work Location: In person
