Admissions Advisor
5 days ago
RCB College is a private career college in Calgary offering industry-aligned diploma and certificate programs. We focus on accessibility, flexibility, and hands-on training to help students build strong, job-ready skills for the workplace.
Role Overview
The
Admissions Advisor
plays a key role in driving student enrollments through proactive outreach and consultative selling.
Ideal candidates have experience in
call centres, inside sales, or admissions
, especially within the education or training sector.
You'll be the first point of contact for prospective students—identifying their goals, recommending suitable programs, and guiding them through the admissions journey with professionalism.
Key Responsibilities
Make
50–60 outbound calls daily
to prospective students
Respond to all inquiries within
24 hours
Conduct phone and virtual interviews to identify program fit
Follow a structured call–text–email
follow-up sequence
Achieve and exceed
weekly enrollment targets
Update all interactions and statuses in the SIS/CRM
Work with Admissions & Marketing to improve conversion quality
Maintain compliance with Alberta Advanced Education
requirements
Qualifications
2+ years in call centre, inside sales, or admissions (private career college experience preferred)
Strong phone communication skills — confident, clear, and empathetic
Proven ability to meet enrollment/sales KPIs
Experience with CRM/SIS tools & Microsoft Office
Organized, punctual, and comfortable in a high-volume environment
Passion for helping students achieve their education and career goals
Performance Expectations
3 new enrollments per week (minimum)
50–60 outbound calls per day
Respond to inquiries within 24 hours
Collaborate with Admissions Manager & Marketing Team
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