Director of Engineering

4 hours ago

Surrey, British Columbia, Canada Software of Excellence Full time

Director of Engineering - Ascend (Clinical + Specialty)

We are seeking an Director of Engineering who is passionate about transforming developer experience and delivering beautiful customer experiences. As Engineering Director for Ascend, you'll lead and develop high-performing engineering teams serving dental practices and clinicians across the United States.

We're looking for a force multiplier - someone who drives organizational change and fosters a culture of technical excellence and high trust. As the senior engineering presence in our Vancouver office, you'll partner closely with commercial stakeholders and cross-functional leaders. We operate on trust, focusing on real impact for our customers. Our teams run scrum, deploy multiple times per day, and have a 6-week wider business planning cycle, balancing innovation, technical health, and team growth.

Join a stable, profitable company committed to world-class engineering and capturing market share with Dentrix Ascend.

What You Will Do

  • Transform developer experience - moving teams from slow-feedback codebases to low latency feedback

  • Leverage AI to significantly enhance engineering productivity

  • Drive improvements in DORA metrics (lead time, deployment frequency, change failure rate)

  • Build psychologically safe, high-trust teams that communicate effectively and resolve issues independently
  • Maintain and evolve effective Scrum practice
  • Scale teams through excellent recruiting and talent development
  • Ensure product security, compliance, and reliability
  • Build trust with commercial and cross-functional stakeholders across the organization

Travel/Physical Demands

  • Travel typically less than 10%
  • Office environment with no special physical demands required

Technologies We Use

Languages & Frameworks:
 Groovy, , moving to React, Java and Node

Databases:
 Postgres, Redis

Messaging & Cloud:
 RabbitMQ, AWS

DevOps & Tools:
 GitLab, Jira, Dynatrace

Qualifications

What You Will Have

  • Demonstrated impact in senior engineering leadership roles
  • Proven ability to overcome organizational inertia and remove roadblocks
  • Deep understanding of modern engineering practices (observability, on-demand deployments, testing strategies)
  • Understanding of DORA metrics and their usage in modern engineering organizations
  • Expertise in both backend and frontend technologies
  • Proficiency with databases such as PostgreSQL or SQL Server
  • In-depth knowledge of building RESTful APIs
  • Familiarity with cloud platforms like AWS and Azure
  • Practical Scrum mastery with ability to coach and tailor the framework
  • Exceptional communication and collaboration abilities
  • Skilled in leading within hybrid and remote environments
  • Customer-obsessed, transparent, accountable, and committed to high standards

Nice to Have

  • Bachelor's or Master's Degree in Computer Science or a related field
  • Experience with AI-assisted development workflows
  • Familiarity with Lencioni's Five Dysfunctions or similar team health frameworks

The HSOne Recruiting Process

Intro/screening call with our Recruiter

Short online behavioural & cognitive assessment

Interview with Hiring Manager

Panel Interview

Compensation

The posted range for this position is
$210,000 – $260,000
for candidates who are new to the role through to fully proficient. Compensation within this range is based on skills, experience, training, and education.

Our benefits also include:

3% RRSP matching

Comprehensive health benefits (including 100% drug coverage)

3 weeks vacation, growing to 5 weeks

Unlimited paid flex days

Paid birthday off

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