Solutions Architect, RAMP Services

1 week ago


Waterloo, Ontario, Canada Samuel, Son & Co. Full time $80,000 - $150,000 per year

What You'll Be Doing:

Sales and Client Consultation

  • Support the qualification of new sales opportunities from a technical perspective.
  • Learn about clients' business operations and products through on-site assessments and discovery sessions.
  • Collaboratively design and manage a data-driven process to evaluate automation potential within client operations.
  • Develop detailed processes and automation requirement specifications.
  • Capture project knowledge and support the creation of marketing case studies for business development initiatives.

Solutions Design

  • Serve as a creative and technical leader in developing conceptual automation solutions.
  • Research and collaborate with vendors and third-party specialists to evaluate subsystem technologies and components.
  • Lead or participate in proof-of-concept and prototype development to validate design assumptions.
  • Maintain a proactive learning approach, staying current with emerging processes, machinery, and automation technologies.

Business Case Development

  • Review and refine automation strategies with clients to ensure alignment with business goals.
  • Partner with Applications Engineering to create cost estimates, proposals, and business cases.
  • Periodically prepare business cases for SAI's internal investment in new technologies or market opportunities.

Methods, Practices, and Enablement

  • Develop standardized methods and tools for client engagement and automation strategy definition.
  • Define and share best practices that strengthen SAI's consulting framework.
  • Mentor and guide internal team members to scale SAI's automation consulting expertise.
  • Support project-level design decisions that align with client automation roadmaps and long-term strategic goals.

You'll Be Great At:

  • Thinking at a systems level and integrating multi-disciplinary perspectives.
  • Balancing technical insight with commercial awareness to deliver practical, value-driven solutions.
  • Simplifying complex challenges through creative, elegant problem-solving.
  • Capturing, sharing, and reusing knowledge effectively across teams.
  • Maintaining focus and acting with a strong sense of urgency and accountability.
  • Building trusted relationships with clients and internal partners across disciplines.

Level of Autonomy and Authority:

  • Operate independently, exercising judgment in both technical and commercial decisions.
  • Acts as the technical and strategic lead during the early stages of client engagement and solution definition.
  • Provides guidance to Sales, Applications, and Engineering teams in shaping proposals, ensuring alignment with client needs and SAI business objectives.
  • Make recommendations that directly impact business performance including bookings growth, new client acquisition, and project margin improvement.
  • Accountable for managing the billable utilization of consulting and proof-of-concept services to meet departmental goals.
  • Contributes to the development of new marketable capabilities that expand SAI's reach and technical portfolio.
  • Works without detailed supervision, following established guidelines and principles while supporting strategic business outcomes.
  • Provides insight and input to management on business development priorities, market opportunities, and methods to enhance the scalability of SAI's automation consulting services.

Key Requirements:

  • A post-secondary degree in Engineering, Mathematics, Computer Science, or Physics.
  • Minimum 10 years of experience in industrial machinery and integrated automation systems.
  • Proven experience across the full project lifecycle from requirements and concept development to commissioning and optimization.
  • Demonstrated ability to define problems, develop requirements, validate concepts, and prepare business cases.
  • Strong conceptualization skills able to illustrate automation ideas at both machine and facility levels.
  • Excellent communication and collaboration skills, comfortable working in multidisciplinary teams.
  • Strong analytical, creative, and strategic thinking abilities.

#LI-UTT



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