Course Consultant and Client Service

1 week ago

Richmond, British Columbia, Canada BGM ACADEMY Full time

BGM Dance Studio is searching for an organized self-starter to join us as a part-time course consultant. The Course Consultant's responsibilities include reporting directly to the manager and working with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. You should also be well-versed in internal operations, take minutes at meetings, and complete daily admin tasks as required.

To be successful as a Course Consultant, you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical

thinking, and interpersonal skills.

This position reports to the Assistant Manager. Duties may include:

Managing class schedules and booking classes

Monitoring daily booked students and following up if needed

Assisting the studio manager to achieve monthly sales target

Promote courses interpersonally or remotely

Answering and forwarding clients' inquiries

Greeting students with positive attitude and introducing current policy or promotion

Checking in students of group classes.

Coordinating video filming programs.

Maintaining organized and accurate records, updating databases, calendars, and other files

Maintaining studio visualization standard

Assisting with special projects as needed

Other duties as assigned

Qualifications:

Previous experience in administrative roles

Excellent sales skills

A completed College Diploma in Office Administration (or relevant study) is considered an asset but not required

High School Diploma or GED equivalent

Work experience in dance industry is considered a strong asset but not required

Excellent written and verbal communication skills.

Superb organizational skills.

Outstanding interpersonal skills.

A willingness to learn.

Business level of communication in person and in writing in both Mandarin and English.

Job Type: Part-time

Schedule:

  • Day shift
  • Evening shift

COVID-19 considerations:

All customers are required to wear masks.

Ability to commute/relocate:

  • Richmond, BC: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Language:

  • Mandarin (required)

Job Type: Part-time

Pay: $17.50-$25.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • On-site parking
  • Store discount

Application question(s):

  • Have you worked in the dance industry or do you have dance experience?
  • Are you able to work between 4 to 9 pm or some weekends?
  • Do you have any working experience in a sales role?

Education:

  • Bachelor's Degree (preferred)

Language:

  • Mandarin (required)

Work Location: In person

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