Sales Coordinator/Client Concierge

1 week ago

Spruce Grove, Alberta, Canada Custom Home Builder Full time

About the Role

We're looking for a
Sales Coordinator / Client Concierge
to support residential home sales for a growing home builder and real estate operation.

This role is focused on
client experience, coordination, and follow-up
— not commission sales. You'll work closely with the lead sales advisor to ensure buyers feel supported, informed, and well cared for throughout their journey.

If you're organized, professional, and enjoy working with people behind the scenes to keep things moving smoothly, this role will feel very natural.

Key Responsibilities

  • Respond to inbound buyer inquiries (email, text, social DMs)
  • Book and coordinate buyer appointments and showings
  • Manage calendars and confirm appointments
  • Maintain accurate notes and follow-ups in the CRM
  • Support open houses and show home traffic (when required)
  • Assist with light social media posting and responses
  • Coordinate communication with realtors and partners
  • Ensure buyers are guided smoothly to the next step in the process

What This Role Is NOT

  • Not a commission sales role
  • Not cold calling
  • Not responsible for closing deals
  • Not a high-pressure environment

Your job is to
support the sales process
, not carry it.

Ideal Candidate

You might be a great fit if you have experience in:

  • Real estate administration
  • Client services or customer success
  • Executive or sales assistant roles
  • Inside sales support or coordination
  • Construction or homebuilding environments (nice to have)

You are:

  • Highly organized and reliable
  • Comfortable communicating with homeowners and buyers
  • Tech-savvy with basic tools (CRM, email, calendars)
  • Professional, friendly, and detail-oriented
  • Able to manage multiple conversations at once

Requirements

  • Strong written and verbal communication skills
  • Comfort using CRM systems, Google Workspace, and messaging tools
  • Ability to work independently and follow defined processes
  • Reliable internet connection
  • Availability during standard business hours (flexible scheduling)

Compensation

  • Competitive hourly or monthly contract rate (based on experience)
  • Opportunity for increased responsibility and compensation over time
  • Long-term growth potential as the business expands into new markets

Why This Role Matters

You'll be a key part of a small, high-trust team focused on delivering an exceptional buyer experience. As systems and processes are refined, this role can expand into senior coordination or operations support.

How to Apply

Send a short message or application outlining:

  • Your relevant experience
  • Why this role interests you
  • Your availability

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