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Clinic manager/MVA coordinator

2 weeks ago

Brampton, Ontario, Canada Millennium Health Services Full time

*Please do not contact the clinic directly*

Role OverviewT

his role blends administrative, coordination, and billing responsibilities. You'll be responsible for patient communications, insurance and billing operations, and creating a seamless, high-quality experience for both patients and practitioners.

Key Responsibilities

Front Desk & Patient Experience

  • Greet and assist clients, manage bookings, rebookings, and cancellations
  • Deliver Reports of Findings (ROFs) and educate patients on treatment plans
  • Respond to client inquiries via phone, email, and in person in a timely, professional manner
  • Maintain accurate and organized patient records

Administrative Support & Scheduling

  • Schedule practitioners and staff
  • Prepare, file, and scan clinic documentation
  • Handle incoming/outgoing correspondence and data entry
  • Maintain general housekeeping standards for the front desk and common areas

Billing & Insurance Management

  • Bill and collect through JaneApp, TELUS e-Health, Provider Connect, and Blue Cross
  • Handle WSIB claims, billing, form submissions, and communication with adjusters
  • Manage Motor Vehicle Accident (MVA) cases from intake to invoicing and submissions
  • Process payments, insurance claims, and accounts receivable

Qualifications

Minimum 2 years clinical coordination experience

Proven administrative experience in a healthcare or clinic setting

Proficiency with JaneApp (highly preferred)

Strong understanding of WSIB, EHC, and MVA billing and procedures

Excellent verbal and written communication skills

Exceptional time management and multitasking abilities

Comfortable using Microsoft Office (Word, Excel, Outlook)

Strong customer service and interpersonal skills

Ability to work both independently and collaboratively

A second language is considered an asset

Passion for health, wellness, and helping others

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking
  • Paid time off

Experience:

  • Clinical admin: 4 years (required)
  • MVA/HCAI: 2 years (required)

Work Location: In person