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Account Manager

3 weeks ago

Oakville, Ontario, Canada ACI Brands Inc. Full time

ACCOUNT MANAGER, Prestige Beauty

Under the guidance of the VP of Sales – Prestige Beauty, this position will be responsible for the development, coordination and implementation of the retail sales plans with Prestige Beauty retailers. This role involves increasing company revenue by generating sales from new and existing customers. To this end, the Account Manager will identify, qualify, and close accounts seeking the organizations products and services. The Account Manager will also work with sales channels to raise awareness of company offerings and initiate new business ventures in order to increase market share and meet fiscal goals.

Responsibilities/Key Tasks

  • Develop and maintain meaningful and profitable relationships with retail customers
  • Develop and initiate innovative plans, programs and strategies to provide significant value added service to the customers
  • Maintain regular contact to manage customer relationships and attend industry, customer and trade events
  • Serve as a single-point-of-contact for key accounts; execute all services for client
  • Develop and maintain relationships within assigned accounts
  • Collaborate with customer contacts in order to define needs and provide solutions
  • Identify and target new business sales opportunities
  • Promote and maintain the organization's brand image and identity within the marketplace
  • Develop sales goals for retail accounts and manage all aspects of strategic sales initiatives for those accounts
  • Analyze point of sale and other sales data; communicate trends, insights and risks via weekly performance reports to internal stakeholders
  • Provide input and assist in development of presentations and other marketing collateral
  • Create and conduct in-depth customer sales presentations that highlight key benefits, ROI, and value the company's products/services
  • Identify and resolve risks associated with the delivery and/or provision of customer contracts; manage client expectations
  • Conduct and develop quarterly and annual account reviews
  • Manage, negotiate, and track returns ensuring that budgets are respected
  • Collaborate with Brand Marketing team to develop and allocate product launches and event requirements, as well as tester and sample allocations
  • Maintain close contact with sales analyst team to track monthly retailer shipments for regular review

Knowledge, Skills & Abilities

  • Knowledge of Prestige Cosmetics, consumer packaged goods or other related industry
  • Negotiation and communication skills
  • Sound strategic thinking, effective planning and execution skills
  • Strong customer focus with the ability to understand key business drivers
  • Demonstrated ability to be proactive and takes ownership to resolve issues
  • Creative, dynamic thinking individual with a demonstrated drive and passion
  • Ability to work independently, make decisions where are appropriate and meet deadlines
  • Strong drive for flawless execution, high level of attention to detail and accuracy
  • Persuasive interpersonal oral and written communication skills
  • Proven ability to work effectively in a team environment
  • Previous sales experience with SDM/LCL is required