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Inside Sales Coordinator
3 weeks ago
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around employees in more than 200 locations worldwide.
For the better. Together.
The Inside Sales Coordinator plays a key role in supporting the sales team by managing administrative tasks, coordinating customer orders, and ensuring smooth communication between internal departments and clients. This position is essential for maintaining accurate records, facilitating timely deliveries, and contributing to overall customer satisfaction.
This position has a base compensation range of CAD $70,000.00 to CAD $77, Salary determination considers your skills, experience, job location, internal pay equity, and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.
Essential Duties And Responsibilities
- Coordinate and process customer orders accurately and efficiently.
- Serve as the primary point of contact for clients regarding order status, delivery schedules, and product inquiries.
- Support the sales team with quotes, proposals, and documentation.
- Maintain and update customer information in CRM systems.
- Monitor inventory levels and collaborate with logistics to ensure timely fulfillment.
- Prepare sales reports and assist in tracking performance metrics.
- Handle customer complaints and escalate issues when necessary.
- Communicate effectively with internal teams including operations, finance, and customer service.
Supervisory Responsibilities
This position does not have direct supervisory responsibilities.
Education And Experience
- High school diploma or equivalent required; Associate or Bachelor's degree preferred.
- Minimum of 2 years of experience in sales coordination, customer service, or related field.
- Experience in logistics or supply chain environment is a plus.
Knowledge, Skills, And Attributes
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Detail-oriented with a focus on accuracy.
- Ability to work under pressure and meet deadlines.
- Customer-focused mindset with problem-solving skills.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role is typically performed in an office setting with standard business hours.
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you
If you are excited by this fantastic opportunity and have what it takes, then click APPLY