Bilingual Social Service Worker

The Bilingual Social Service Worker is responsible to provide initial and ongoing assessments and financial reviews for Long Term Care (LTC) subsidization eligibility to residents requiring LTC (nursing level of care). Assessments are completed for residents waiting for LTC admission, acute care patients with a designation of Alternate Level of Care - Long Term Care (ALC-LTC) and annual reviews for all subsidized residents living in LTC. The incumbent works collaboratively with colleagues, applicants and their representatives to assess eligibility in a timely fashion by accurately determining the applicant's net income and determining monthly accommodation payments for all subsidized residents.

Duties:

• Responsible for understanding and clearly explaining the LTC subsidy program to all applicants
• Access and investigate requests for information and complaints regarding a subsidy application; response to applicants, families LTC and Acute Care staff regarding same
• Determine program eligibility of clients requesting LTC subsidy
• Complete assessment and send correspondence to appropriate parties (applicant, their designated contact, LTC home, and/or Acute Care financial staff
  )
• Conduct annual reviews for all subsidized residents living in a LTC home
• Create and distribute review documentation to all appropriate parties (client, appropriate LTC home, and Health PEI LTC staff designated to reimburse private LTC homes)
• Support the work of the Long-Term Care Admissions Committee (formerly known as the "Placement Committee")
• Provide designated committee with all appropriate information on clients pending LTC admission; and serve as a member of an LTC Admission Committee as required
• Conduct assessments for Alternate Level of Care – Long Term Care for appropriate Acute Care Patients
• Other assigned duties that aid in the efficiency of the LTC Subsidization Program

Minimum Qualifications:

• University degree preferably in Business, Social Services or a related field;
• This is a bilingual position. Advanced oral proficiency in English and French is required.
• A high degree of proficiency in typing, editing, and composing correspondence with word processing tools (Microsoft Word), working with (manipulating and creating) Spreadsheets and E-mail (Outlook);
• Experience working with the geriatric population and or the general public.
• Valid driver's license and access to a reliable vehicle is required
• Good previous work and attendance record
• Current knowledge of the Long-Term Care Subsidization Act and/or experience and knowledge of the people and services provided in long term care sector is preferred

Other Qualifications

• Experience in undertaking independent projects of research and analysis with minimum direction and supervision;
• Knowledge of the Health System of Prince Edward Island would be an asset;
• Knowledge of the Long-Term Care Program's function, priorities and policies, and of staff roles and relationships would be an asset;
• Skill in organization, time management, and interpersonal communication, both oral and written;
• Valid driver's license and access to a reliable vehicle is required; and
• Ability to work under a demanding workload.

Important Notes:

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Salary Range:
$ $35.41 per hour (Level 13)

Bi-Weekly Hours:
75 Hours Bi-Weekly / Mon – Fri

Posting ID: 170643

Closing Date:
Friday December 12, 2025 at 4:00pm