Lead Site Reliability Engineer

7 days ago

Toronto, Ontario, Canada AceStack Full time $120,000 - $200,000 per year

Job Title: Lead Site Reliability Engineer – Banking Domain (Wealth Management Preferred)

Location: Toronto Downtown, ON (Onsite – 5 Days/Week)

Duration: Contract

Experience: 14+ Years

About the Role:

We are looking for a highly skilled Site Reliability Engineering (SRE) Lead with a strong background in the Banking domain, ideally within Wealth Management. The ideal candidate will lead the SRE function to ensure system reliability, scalability, and performance across mission-critical financial applications. This role involves hands-on technical expertise combined with leadership responsibilities to drive service excellence and operational efficiency.

Key Responsibilities:

· Lead and mentor a team of SREs responsible for production stability, reliability, and availability of banking and wealth management systems.

· Design and implement monitoring, alerting, and incident response strategies to proactively manage system health.

· Collaborate with development and infrastructure teams to drive DevOps and automation initiatives, ensuring smooth CI/CD pipelines.

· Define and implement SLIs, SLOs, and SLAs to measure and improve service performance.

· Manage and drive incident management, root cause analysis (RCA), and problem resolution to ensure minimal downtime and business impact.

· Lead capacity planning, performance tuning, and disaster recovery strategies.

· Drive observability and resilience engineering best practices across all platforms.

· Work closely with stakeholders in banking and wealth management domains to align reliability goals with business needs.

· Establish governance processes and ensure compliance with financial regulatory and security standards.

· Develop dashboards and reporting metrics to provide visibility into system performance and reliability.

· Champion a culture of continuous improvement, automation, and reliability-first mindset.

Required Skills & Experience:

· 10+ years of total IT experience, with at least 4+ years in Site Reliability Engineering or Production Operations leadership roles.

· Strong domain experience in Banking, with exposure to Wealth Management systems (highly desirable).

· Expertise in Linux/Unix administration, networking, and cloud infrastructure (AWS, Azure, or GCP).

· Strong scripting and automation experience (Python, Shell, or similar).

· Proficiency in monitoring and observability tools such as Prometheus, Grafana, Splunk, ELK, AppDynamics, or Dynatrace.

· Experience with CI/CD pipelines, Git, Jenkins, Ansible, Terraform, or equivalent tools.

· In-depth understanding of incident, problem, and change management based on ITIL principles.

· Proven track record in managing production systems supporting large-scale, high-availability financial applications.

· Excellent communication, stakeholder management, and team leadership skills.

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