Snr Manager, Business Management

Job Description

What is the Opportunity?

This is a unique opportunity to work directly with the Director of Wealth Management Canada Operations, supporting a wide range of strategic and operational priorities. In this highly visible role, you will act as a trusted delegate on key initiatives, ensuring execution of operational and business strategies, while strengthening operational resilience, fostering employee engagement, and enhancing collaboration across teams. With visibility across senior leadership, you will play a pivotal role in positioning Operations to meet evolving business goals, regulatory requirements, and client expectations. The role calls for adaptability, strong business acumen, and the agility to navigate shifting priorities in a dynamic environment.

What will you do?

• Partner with the Director to deliver on strategic operations priorities and provide leadership presence in enterprise forums and initiatives.
• Lead and support cross-functional initiatives that enhance operational efficiency, risk mitigation, and client experience across WMCO.
• Coordinate and deliver employee engagement activities and other team-focused initiatives that foster open communication and alignment.
• Support operational resilience by contributing to business continuity planning, issue escalation, and risk monitoring.
• Act as a liaison between Operations teams, business partners, senior leaders, stakeholders, ensuring consistent communication and follow-through.
• Provide analysis, reporting, and ad hoc problem-solving to support decision-making and address operational challenges.
• Mentor and coach managers and employees to strengthen team capabilities and foster collaboration.
• Create and lead training initiatives as required

Must-have:

• 5+ years of experience in securities, banking, wealth management operations, or technology,
• Ideally 3+ years of demonstrated project management, leadership, or stakeholder coordination experience.
• Strong knowledge of operations, risk management, and vendor oversight practices.
• Ability to thrive in a fast-paced environment, manage multiple priorities, and deliver under pressure.
• Excellent communication, facilitation, and influencing skills to engage stakeholders at all levels.
• Proven analytical, problem-solving, and change management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities  
• Access to a variety of job opportunities across business and geographies

Job Skills

Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Time Management, Waterfall Model

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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