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Charter Specialist/Scheduler

3 weeks ago

Whitehorse, Yukon, Canada Pacific Western Transportation Ltd Full time

Job Details

Description
Charter Specialist/Scheduler
Standard Bus Contracting is currently seeking a charter administration support professional to join our team in Whitehorse. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.

Principal Duties And Responsibilities

  • Quote customers on charter requests
  • Assign bids to drivers
  • Answer phone calls, return messages, and handle inquiries
  • Respond to emails and requests in a timely manner
  • Assist charter drivers with questions regarding pick-up and drop-off locations
  • Prepare charter waybills promptly for clients

Knowledge And Skills Required

  • Knowledge of Highway Traffic Acts and Regulations
  • Knowledge of federal Hours of Service legislation
  • Multitasking and ability to handle high-volume of workloads
  • Map reading ability with knowledge of Whitehorse and the Territory
  • Maintain a high degree of confidentiality and professional conduct within a high-volume environment
  • Ability to communicate effectively with drivers, clients, and internal partners
  • Proficiency in Microsoft Office

Working Conditions
This is a permanent, part-time position working Monday through Friday from 9:00 am to 2:00 pm. Availability for on-call as required including evenings, weekends, and holidays.