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Assistant Manager, Residential Underwriting
2 weeks ago
We are hiring
an Assistant Manager, Residential Underwriting
Reporting To
Manager, Residential Underwriting
Full-Time/Part- Time
Full-time
Posting Date
December 22, 2025
Closing Date
December 29, 2025
Hours Of Work
8:30 a.m. – 5:00 p.m.
Grade
Office Location:
14.7
Toronto
Great location Steps away from the main public transit station
What We Offer
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Assistant Manager will work directly with the Manager, Residential Underwriting to manage a team of Underwriters, Fulfillment Specialists, and Funders. The Assistant Manager will provide effective leadership and guidance to meet the goals of the Residential Underwriting Division. The team is responsible for the assessment of mortgage applications, making lending decisions and adherence to underwriting policies and guidelines. The team also has responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.
- Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
- Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
- Generates new business opportunities through existing referral sources to help achieve company sales targets
- Makes lending decisions within established limits while ensuring adherence to policies and guidelines
- Completes management reporting as required
- Stays current with latest industry knowledge, competition, and market trends
- Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow
- Manages the performance of team members through ongoing feedback and coaching
- Establishes performance and work standards
- Recruits, interviews, hires, and on boards new employees as required
- Provides coaching, training, support and development to team members
- Leads team meetings
- Adheres to policies/procedures to ensure AML requirements are met, when applicable
The Requirements Needed
- Ability to build and maintain positive relationships
- Strong aptitude for service excellence
- Strong communication skills – both written and verbal
- Ability to manage and resolve conflict
- Strong analytical skills and attention to detail
- Organizational and time management skills
- Positive team player with desire and ability to mentor others
- Effective problem solving and decision-making skills
- Minimum 2 years previous mortgage underwriting experience required
- Completed post-secondary education or equivalent work experience required
- Working knowledge of PC software in a Windows environment
- Ability to manage pressure in an environment of high volume processing with tight turnaround times
Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success
The Team You'll Join
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest, but only candidates selected for an interview will be contacted.
First National is proud to be an
equal
opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at
should you need an accommodation at any point in the recruitment process.
