Front Desk Concierge

JOB DESCRIPTION:

Location: Vaughan, Ontario

COMPANY OVERVIEW

PURE Motivation Fitness is Vaughan's premier boutique fitness studio, specializing in BODY-TYPE Specific Personal Training and Nutrition. Our studio is designed to help busy professionals and parents aged 30+ burn fat, build muscle, and balance fitness and nutrition without sacrificing family time or lifestyle. Established in 2006, our 7500-square-foot facility features upscale amenities and a client base within an affluent community. Our reputation and success have only grown over the years, even through the challenges of the pandemic. Please take a few minutes to learn more about us at

ABOUT THE ROLE:

As the first and last impression of PMF, your role will be integral to maintaining our high service standards:

• Greet and assist clients with warmth and professionalism in a boutique, concierge-style manner
• Start from 1 pm to 9:00 am (Mon-Thurs) & 9am to 6pm Fridays
• Must be able to work 1 weekend shift per month from 9 am to 2pm
• Manage a multi-line phone system with articulate, polished communication
• Handle daily studio cleanliness & sanitization, ensuring our space reflects luxury and precision
• Manage appointment confirmations, payment processing, client invoicing, contract data entry, and daily inventory checks
• Post daily social media content (provided by ownership) and monitor inquiries
• Maintain reception, studio, change rooms, towel service, and front retail space appearance
• Conduct studio tours and support pro shop retail transactions with enthusiasm
• Perform daily admin duties including follow-ups, system data entry, member support, and stock replenishment

Qualifications – Our Non-Negotiables

• You MUST be well-groomed, detail-oriented, and love engaging with people
• 1-2+ years in receptionist, concierge, or client-service-based roles
   (fitness/hospitality is ideal)
• Enjoys fitness & is motivated to train at our studio 2–3x per week
• Professional phone etiquette & fluency in English communication
• Administrative experience with tools like Microsoft Suite, Outlook, Google Doc
• Can multitask and adapt in fast-paced, client-facing environments
• Reliable access to a vehicle and the ability to work flexible hours (AM/PM/weekend
• Understands how to 
  serve an affluent clientele with discretion and care

Compensation & Perks

• $17.60/hr during job training
  hours, then increasing to 
  $18.00–$18.50/hr
• PMF Loyalty Bonus
   after 12 months of service
• $100 Health Benefits
   after 10 months
• Complimentary 
  12-Month Cross-Training Studio Membership
   (Value: $1,800/yr)
• Family Discounts are available after 
  6
   months
• Flexible scheduling across Monday–Sunday (40 hours/week guaranteed)

To Apply & Stand Out

We don't want just a resume. We want to meet YOU.

Send a 60–90 second video introducing yourself, explaining why you're interested, and why you're a perfect fit if you're interested in bypassing the interview process

• Email your video & resume and a brief cover letter to:

Francesca Giankoulas – 

PMF is not just a gym. We are a lifestyle brand built on expertise, integrity, and personalized care.

If you have the ambition to serve high-end clientele, elevate your career, and grow within a boutique fitness brand—apply now.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Flexible schedule
• On-site gym
• On-site parking
• Vision care
• Wellness program

Application question(s):

• Do you live in the Following areas? Vaughan/Maple/King City/Thornhill

Education:

• Secondary School (required)

Experience:

• Front desk/Administration: 2 years (required)

Language:

• Reads, Writes Fluent In English (required)

Licence/Certification:

• Drivers License & Vehicle to Drive To Work (required)

Work Location: In person