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Restaurant General Manager

2 weeks ago

Kelowna, British Columbia, Canada A&W Restaurants Full time

A&W Restaurants in Kelowna, BC, is seeking a Restaurant General Manager to start immediately at our Orchard Park Mall location. 

Base Salary:  $46,500 annual. Total Compensation: $59,675 annual

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP, Disability Benefits and Bonus

The McMurray Group is a franchise company with A&W restaurants extending across Western Canada and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Hours per week: 40

Language: English

Education: Secondary School Certificate or equivalent

 Experience: 3 years of experience in food industry. Supervisory/Management exp. is an asset.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business. 

RESPONSIBILITIES

Operations

  • Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
  • Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
  • Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
  • Schedules staff, including self, to operational positions and shift roles.
  • Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
  • Working knowledge of climate goals, ensuring they are practiced daily.

    Human Resources

  • Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
  • Trains, develops, confronts poor performance and terminates staff.
  • Leads meetings.
  • Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
  • Documents critical incidents and reports them to key individuals.
  • Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
  • Has knowledge of HR policies and makes sure they are enforced.

    Financial

  • Completes daily, weekly, and period accounting administration.
  • Manages inventory control, ordering, cost control and weekly inventory counts.
  • Applies cash and food cost management principles.
  • Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

   Customers

  • Ensures that cleanliness standards and safe food handling practices are met.
  • Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
  • Responsible for all local store marketing.
  • Manages accidents or complaints, implementing service recovery program.
  • Ensures teams appearance is to standard.

QUALIFICATIONS

  • Strong interpersonal skills and proven leadership with supervisory experience
  • Expertise in all restaurant positions
  • Knowledge of restaurant Operating Systems
  • Complete knowledge of Operating Standards
  • High interest in developing others
  • Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

  • Acceptable oral and written business communication skills
  • Competency in Windows 11 and MS365 for Business
  • Ability to give presentations
  • Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES

Physical Demands

  • Standing and walking for extended periods
  • Some heavy lifting

Posted: August 29, 2024

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

  • By email: recruitment
  • By mail: Recruitment - A&W McMurray Group, th St., Vernon, BC, V1T 5C6
  • Through our Career Page:

For further information regarding this posting or others, please visit our Career Page or call x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.