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Property Administrator

2 weeks ago

Toronto, Ontario, Canada Robertson & Company Ltd. Full time

About the Job

Property Administrator – Kitchener

About the Job

The Client

Our client is a fully integrated real estate investment and asset management organization with in-house expertise across property management, finance, leasing, and development. Their portfolio includes retail, office, and industrial properties spanning more than 5 million square feet and over $700M in asset value.

The environment is
entrepreneurial, fast-paced, and detail-driven
, with high expectations around professionalism and service quality.

This opportunity is ideal for someone who is
organized, numbers-driven, proactive, and experienced in commercial property administration
. Candidates with
Yardi
and strong administrative/accounting skills will excel in this role.

What You'll Accomplish in This Role

Accounts Receivable & Reporting

  • Coordinate the full A/R collection process for assigned properties
  • Enter cheques into Yardi, complete cash application, and generate daily cash/audit reports
  • Prepare bank deposits and liaise with head office
  • Manage tenant collections, reconciliations, and account follow-up
  • Submit A/R adjustments for approval and enter approved updates in Yardi
  • Prepare narrative aged receivable reports for mid-month and month-end

Tenant Coordination

  • Prepare and issue rental advice notices for new leases and annual cycles
  • Update tenant move-in, move-out, and overholding changes in Yardi
  • Coordinate final utility meter readings and billing changes
  • Maintain accurate tenant and vendor contact lists

Property Management Support

  • Receive, triage, and respond to tenant service requests via phone, email, or in-person
  • Draft All-Tenant communication materials and maintain up-to-date welcome/move-in packages
  • Support lease renewal notifications and general tenant correspondence
  • Ensure all communication is professional, timely, and accurate

Administrative Support

  • Provide daily administrative support to the Property Manager
  • Serve as the front-line tenant contact, resolving inquiries and ensuring follow-up
  • Prepare tenant chargeback invoices accurately and promptly
  • Draft tenant notices, letters, and general correspondence
  • Maintain accurate lease data and tenant information in Yardi
  • Review monthly rent rolls for billing accuracy
  • Work with Accounts Payable to code expenses correctly
  • Maintain current insurance certificates for tenants and trades
  • Assist with the preparation of monthly ownership reports, including executive summaries
  • Support special projects and operational initiatives as needed

What You'll Bring to the Table

  • Minimum
    1 year of experience
    in commercial property administration
  • Strong decision-making abilities and a high level of tenant service orientation
  • Excellent verbal and written communication skills
  • Strong organizational skills, accuracy, and attention to detail
  • Proficiency in MS Word and
    strong Excel skills
  • Yardi experience strongly preferred
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Professional, confidential, and reliable work ethic
  • A proactive, hands-on attitude with the ability to manage multiple priorities

Why This Opportunity?

  • Join a reputable, high-performing real estate organization
  • Blend of accounting, administration, tenant relations, and operational support
  • Build strong experience with Yardi and commercial property operations
  • Stable, full-time role with long-term career potential
  • Opportunity to contribute directly to property performance and tenant satisfaction

Compensation & Details

?
Salary:
$60,000 – $70,000 (depending on experience)

?
Location:
Kitchener – Onsite

All candidates must complete a full background check

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.