Dental Receptionist

2 weeks ago

Mississauga, Ontario, Canada Milestone Dentistry Full time

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental office operations, electronic medical records, and strong communication skills to ensure smooth daily operations and a positive patient experience.

Duties

  • Greet patients and visitors warmly at the front desk, creating a welcoming environment
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
  • Maintain accurate patient records using electronic medical records systems such as Tracker
  • Verify patient insurance information and process billing or payments accordingly
  • Assist with appointment scheduling, rescheduling, and cancellations in coordination with clinical staff
  • Handle administrative tasks including data entry, filing, and managing correspondence
  • Prepare and organize patient charts and documentation for upcoming appointments
  • Ensure the front desk area remains organized, clean, and professional at all times
  • Support clinical staff with administrative needs as required

Qualifications

  • Prior experience as a Dental Receptionist or in a dental office setting is highly preferred
  • Knowledge of dental software such as Tracker must be an asset
  • Required Minimum 2 Years of Tracker Experience
  • Familiarity with medical terminology and electronic medical records systems
  • Strong office experience with proficiency in multi-line phone systems and front desk operations
  • Excellent communication skills, both verbal and written
  • Ability to handle sensitive patient information with confidentiality and professionalism
  • Strong organizational skills with attention to detail
  • Previous experience in medical or dental office environments is advantageous

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Job Type: Full-time

Pay: $20.00-$32.00 per hour

Expected hours: No less than 40 per week

Work Location: In person

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