Receptionist (Temporary, 18 Months)
5 days ago
A BC Top 100 Employer, Century Group is a family-owned, real estate development and property management company with a mission to curate places people love. Century Group's people are committed to building sustainable, thriving communities with diverse neighbourhoods. For 65 years, Century Group has built a portfolio of operating real estate assets and land, residential rental properties, seniors residences, hotels and restaurants, as well as commercial retail spaces with an emphasis on a mixed-use approach.
What Can We Offer You?
Century Group offers our team members a variety of benefits, including competitive salaries, health benefits which includes a healthcare spending account and wellness spending account, maternity leave top-up program, and the ability to advance your career through training and development opportunities As a part of Century Group, career growth opportunities are available across a diverse group of companies. Apply now to discover your next career move
Role Summary
Reporting to the Office Manager, this role is a public relations position liaising with and responding to inquiries from the public, and our external and internal partners. As the first point of contact for the public, the delivery of exceptional customer service and office support is a priority. In addition, the role provides administrative support to the office. The role functions in a team-oriented environment consistent with our values of community, diversity, and integrity.
Key Accountabilities
- Respond to all inquiries independently where appropriate or re-direct inquiries to the appropriate person or department.
- Coordinate the flow of information, publications and correspondence within the office and to external parties including pick up, distribution and drop off mail deliveries and courier pick-ups and deliveries.
- Maintain reception and common areas.
- Monitor meeting room schedules and supplies and ensure rooms are tidy after each meeting.
- Maintain cleanliness of the kitchen and lunch room at all times including ensuring availability of beverages, cutlery, dishes, towels, etc.
- Report all office maintenance issues to the Office Manager on a timely basis.
- Troubleshoot and coordinate the resolution of office equipment (ie: printers, label makers, reception IPad) issues with the Information Systems team.
- Provide administrative support as assigned by the Office Manager and Vice President, Corporate Services.
Education & Experience
- Minimum Grade 12 with post-secondary education relating to administrative support and/or property management/real estate development preferred.
- Advanced skills in Google Workspace and, in particular, Docs, Sheets, and Slides. Familiarity with Adobe Acrobat Pro is desirable.
- Minimum of 2 years reception experience preferably in a property management or real estate development environment is an asset
Required Knowledge, Skills, & Abilities
- Exceptional interpersonal skills: pleasant and professional telephone manner, ability to deal courteously and effectively with customers and other individuals from multiple disciplines and all levels.
- Demonstrated professional oral and written communications skills (ie: grammar & composition).
- Proven organizational skills and ability to handle multiple tasks and to adjust priorities as needed.
- Excellent attention to detail, listening skills, and ability to know when to proceed and when to escalate an issue.
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