Dining Room Manager

1 week ago

Toronto, Ontario, Canada The StratonHunter Group Full time $70,000 - $80,000 per year

Pay:
 CA$70, CA$80,000.00 per year

Company Description

Since 1986, IL FORNELLO has been redefining Italian casual dining in the Greater Toronto Area. With six vibrant locations, our success is built on a passion for authentic cuisine, warm hospitality, and an unwavering commitment to exceptional guest experiences. At IL FORNELLO Danforth, we take pride in creating memorable moments for every guest — through genuine service, inviting atmospheres, and food that brings people together. If you're a hospitality professional who thrives on connecting with guests and leading a dynamic team, we invite you to grow your career with us.

Job Description

The Dining Room Manager plays a key role in ensuring every guest feels welcomed, valued, and delighted throughout their dining experience. Reporting directly to the VP of Operations, this leader sets the tone for hospitality on the floor — inspiring the team to deliver exceptional service while maintaining smooth, efficient operations and managing costs responsibly.

Primary Responsibilities

  • Champion the Guest Experience:
     Lead by example to ensure every guest leaves feeling cared for, listened to, and eager to return.
  • Build Lasting Connections:
     Cultivate strong relationships with guests, staff, and the local community to foster loyalty and word-of-mouth enthusiasm.
  • Lead Service Excellence:
     Oversee the dining room during service, anticipate guest needs, and resolve any concerns quickly and gracefully.
  • Inspire and Develop the Team:
     Mentor, train, and motivate FOH staff to consistently exceed service expectations through ongoing coaching and development.
  • Collaborate Across Teams:
     Partner with the Chef and BOH team to ensure seamless coordination, communication, and quality in every guest interaction.
  • Drive Performance:
     Manage scheduling, payroll, and cost control to meet operational and financial goals while maintaining service excellence.
  • Enhance the Beverage & Dining Program:
     Oversee inventory and ordering for bar and dining room supplies, maintaining high standards of quality and presentation.
  • Support Growth Initiatives:
     Contribute to marketing and community engagement efforts that build brand recognition and drive sales growth.
  • Ensure Compliance & Safety:
     Uphold all regulations related to AGCO, public health, and workplace safety.

Qualifications

  • Post-secondary education in 
    Hospitality Management
    , 
    Food & Beverage Management
    , or equivalent experience.
  • 5+ years
     of progressive restaurant experience, including 
    2+ years
     in a management role within a full-service dining environment.
  • Deep knowledge and passion for 
    food, wine, beer, and spirits
    , with a focus on enhancing the guest's overall experience.
  • Strong leadership, organizational, and communication skills with the ability to thrive under pressure in a fast-paced setting.
  • Availability to work evenings, weekends, and holidays.

Compensation & Benefits

  • $70,000–$80,000 per year
    , commensurate with experience
  • Comprehensive dental and group benefits
     after 3 months
  • 2 weeks paid vacation
     per year for the first 2 years

Job Type: Full-time

Benefits:

  • Dental care
  • Extended health care
  • Work Location: In person

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