Manager

8 hours ago

Kelowna, British Columbia, Canada Haven House Full time $40,000 - $60,000 per year

Job Overview:

Haven House is a fully licensed female owned and operated escort agency located in downtown Kelowna. We are seeking a dynamic and experienced Manager and Receptionist to join our team. The ideal candidates will oversee daily operations, lead a team, and be excellent at multitasking. The positions are part-time to start, with the option to move to full-time if it is a proper fit. We are looking to hire for all shifts.

Qualifications:

  • Proven experience in management is highly preferred
  • Strong leadership skills with the ability to inspire and develop a team
  • Excellent communication and phone etiquette
  • Organizational skills to handle multiple tasks efficiently
  • Proficiency in POS systems for transactions and inventory management
  • Experience with photoshop, excel, and word.
  • Ability to sell services effectively and drive sales performance

Responsibilities:

  • Answering phones and emails
  • Recruit, train, and schedule staff effectively
  • Provide excellent customer service and resolve any escalated issues
  • Utilize point-of-sale (POS) systems to process transactions accurately
  • Maintain inventory levels and ordering restock
  • Ensure shop cleanliness and organization

-Photoshopping, Advertisement writing.

-Managing social media platforms.

  • Greet and warmly welcome clients, ensuring a positive and professional experience from the moment they enter our premises.

  • Handle client inquiries and provide accurate information about our services, rates, and availability.

  • Coordinate appointments and manage the booking system efficiently.

  • Maintain a clean and organized reception area, ensuring it reflects the high standards of our agency.

  • Uphold confidentiality and discretion when dealing with sensitive client information.

  • Collaborate with the management team to ensure smooth operations and a seamless client experience.

Oversee the daily operations of the reception area, ensuring a seamless and efficient experience for both clients and staff.

  • Train, mentor, and supervise a team providing guidance and support to optimize their performance.

  • Manage client inquiries and resolve any issues or concerns in a professional and timely manner.

  • Coordinate schedules and appointments, ensuring optimal coverage and efficient use of resources.

Requirements:

  • Previous experience in a receptionist or customer service role is highly preferred.

  • Excellent communication and interpersonal skills to engage with a diverse clientele.

  • Professional appearance and demeanor, demonstrating a high level of integrity and discretion.

  • Strong organizational and multitasking abilities to manage a busy reception area.

  • Knowledge of the escort industry or willingness to learn about it.

  • Proficiency in handling basic office equipment and computer systems.

  • Moderate-Advanced computer skills.

We are willing to train the right person, if you don't have experience, let us know why you think you'd be a good fit for the role. Preference will be given to female applicants, but we encourage all to apply

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $20.00-$25.00 per hour

Benefits:

  • Casual dress
  • On-site parking

Ability to commute/relocate:

  • Kelowna, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you 19+?

Experience:

  • Management: 1 year (preferred)
  • Reception: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)
  • Criminal Record Check (required)
  • 2 pieces of government issued photo ID (required)

Work Location: In person

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