Head of NCA Quality, Consumables

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 01/30/2026

Introduction
We are seeking a Head of NCA Quality for Consumables who will be accountable for Quality function in Consumables business are within the North and Central America region. The regional quality head will be responsible for quality management across all Consumables operations within the region ensuring consistency and compliance with company-wide standards. The head of NCA Quality will drive quality improvement and ensure adherence and deployment in the region on quality strategy, quality process, methods and standards and QA/QC new technologies and tools.

The head of NCA quality will be based within the region (in USA, Canada or Mexico) and reports to the Head of CNS Quality.

What You'll Do

• Quality Oversight: Oversee all quality-related activities within their region, ensuring that products and services meet Metso quality standards and regulatory requirements.
• Process Improvement: Identify opportunities for process improvements and implement strategies to enhance quality and efficiency. This involves collaborating with other departments and regions to share best practices.
• Reporting and Analysis: Analyze quality data and generate reports to track performance, identify trends, and make data-driven decisions. Communicate these findings to senior management and other stakeholders.
• Customer Feedback: Handle customer complaints and feedback related to quality issues. Work to resolve problems quickly and implement corrective actions to prevent recurrence.
• Strategic Planning: Contribute to the development of the company's overall quality strategy and ensure its implementation within their region

Who You Are

• Experience in quality management roles in manufacturing and/or supply chain operations.
• Solid experience in Lean Six Sigma application in the manufacturing industry.
• Strong leadership experience, preferably in the manufacturing industry, in operations and quality management, process improvement, and Lean Six Sigma implementation.
• You have skills and knowledge of relevant IT system applications and reporting and analysis tools, such as Minitab and PBI.
• Good interpersonal skills with the ability to build solid relationships with key players internally and externally.

What's In It For You

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch
Want to rise above the possible with us? Click 'Apply now' to leave your application.

For additional information, please contact Ashley Koepke, Sr. Talent Acquisition Specialist at

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
*Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.*