Manager, Building Services, Library and Administration

The BC Nurses' Union (BCNU) is a strong, dynamic voice for nurses and nursing in British Columbia, representing more than 50,000 members. BCNU provides collective agreement negotiation and support to its members, as well as professional and advocacy services in the field of research, clinical practice, leadership and education. As the voice of the nursing profession in the province, we advocate for nurses and patients to ensure safe, quality, public health care for all.
Job Title:
Manager, Building Services, Library and Administration

Excluded Full-Time

Starting:
January 2026

Posting Period:
November 25 to December 4, 2025

Salary Range:
$90,000 to $135,000 per year

Position Overview
This position is responsible for managing the daily operation of building services for all BCNU properties, which include the BCNU head office in Burnaby, a satellite office in Kelowna, a satellite office in Victoria, and three (3) condo units in Burnaby. The incumbent ensures the smooth functioning of room utilization and manages the security of the BCNU head office building. Additionally, this role is responsible for maintaining and expanding the library holdings and services offered to members and staff. The incumbent leads, manages and motivates staff within the administrative team and building maintenance team.

Reporting to the Executive Director of Operations, the incumbent will accomplish results by:

• Directing contractors working on building services related to security.
• Managing building maintenance functions, including scheduling regular upkeep and maintenance.
• Managing administrative functions including reception, print room, library, and administrative float positions.
• Planning, developing and constantly improving library services in response to changing needs of the organization, including utilizing library holds and managing record management protocols.

Specific Responsibilities – Building Maintenance

• Maintenance and repairs: Handles or coordinates the maintenance and repair of building systems, common areas, and 3 condo units. This can include minor repairs for plumbing and cleaning vacated suites as well as managing larger projects.
• Operations management: Oversees daily operations, which include janitorial and hygiene services, landscaping, snow removal, waste disposal, roof anchor protection, irrigation and water management, HVAC systems, and electrical, fire and backflow inspections. Manages staff, hires and supervises contractors, and ensures compliance with building codes and safety regulations.
• Safety and security: Ensures the physical safety of the building, which can include emergency preparedness and response, managing access control and security schedule systems, and maintaining property safety records.
• Manages the dividing wall request system, building support system, and liaises with staff, members and external bodies as required.
• Performs other related duties as assigned.

Specific Responsibilities – Library

• Develops policies and procedures related to the library and records management.
• Assists members and staff to use a wide variety of print and electronic source material and bibliographic tools, and makes referrals as required.
• Assists and instructs in the use of the BCNU intranet, library access catalogues, library computers and other tools; develops orientation material, displays, bulletin boards and electronic communication tools.
• Acquires library materials, maintains subscriptions, and makes recommendations for acquisitions.
• Oversees maintenance of the library catalogue database and materials. Databases include library holdings, arbitrations, confidential awards and photographic archives.
• Prepares the library budget annually.

Specific Responsibilities – Administrative Management

• Supervises and manages building services, library, reception, mail, print room and administrative float staff; conducts probation and performance reviews; addresses performance concerns through coaching, training and disciplinary methods as required.
• Plans and schedules relief staffing for teams under their supervision and reviews and approves vacation and other time off requests from staff determining whether operational requirements are met.
• Assists in the development of job descriptions for staff under their supervision and participates in hiring panels for these positions.
• Administrative and financial duties: Manages the library, admin staff and building budget, tracks expenses, and handles administrative tasks such as ordering supplies. Performs other related duties as assigned.

Candidate Qualifications
An equivalent combination of education and related experience may be considered.

Education and Professional Certifications

• A bachelor's degree in a relevant discipline such as facilities management, business administration, engineering or club management. Formal certification in library systems and/or document management preferred.

Experience And Knowledge

• Minimum five (5) years of experience in management of staff, library systems and building operations, or a combination of all.
• Advanced knowledge of the operations of a library (both online and physical) and the Library of Congress Classification numbering system.
• Solid understanding of building maintenance and security systems.
• Experience with document management.

Key Competencies

• Leadership: Motivating and coaching staff, delegating tasks, and creating a positive team environment.
• Communication: Strong verbal and written skills, active listening, and the ability to present effectively.
• Conflict resolution: Effectively and tactfully diffusing conflicts and resolving issues that arise.
• Emotional intelligence: Understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others.
• Interpersonal skills: Building rapport, working harmoniously with others, and fostering strong relationships with members and staff.
• Building maintenance: Overseeing regular maintenance and emergency repairs, including basic knowledge of electrical, plumbing, and HVAC systems.
• Financial management: Managing budgets, financial plans, and fiscal responsibility, and understanding how the business operates financially.
• Organizational skills: Excellent ability to manage time, multitask, and maintain a detail-oriented approach.
• Customer service: Providing and managing exceptional customer service to ensure member satisfaction.
• Health and safety: Knowledge of relevant health and safety regulations to ensure a safe environment.
• Technology: Proficiency with union management software, CRM systems, and Microsoft Office Suite.

Why work at BCNU?
BCNU speaks up and speaks out for safe, quality, public health care. We pride ourselves in providing protection, representation, and services to all members and in supporting our employees. Our organizational values are rooted in respect, integrity, and collaboration, guiding us in building a workplace culture where everyone feels they can bring their authentic selves to work. We recognize and prioritize cultural and psychological health and safety. As part of our dedication to equity and justice, we honour the Truth and Reconciliation Commission's calls to action and are actively engaged in advancing Indigenous-focused initiatives.

Benefits
We offer an inclusive workplace with a comprehensive range of benefits and resources to promote well-being, career growth and work-life balance. This includes but is not limited to:

• Competitive compensation and extended health and dental benefits package
• Municipal Pension Plan
• 4 weeks vacation entitlement to start
• Hybrid work environment
• Education and professional development opportunities

If you are seeking an opportunity to join a passionate and committed team, we'd like to hear from you

Please also reach out to us at to let us know of any accommodations you require through our application and selection process.