Executive Account Manager

2 weeks ago

Etobicoke Ontario, Canada TalentSphere Staffing Solutions Full time

Etobicoke, ON

Rental Industry

Competitive salary ($110,000–$150,000) based on experience, plus Bonus, benefits, and a collaborative team culture

Our client, a respected organization within the rental services space, is seeking an Executive Account Manager to lead key client relationships and drive strategic account growth. This role is central to managing high-value customer portfolios, ensuring service excellence, and supporting the company's continued expansion across diverse markets. The Executive Account Manager will act as a trusted partner to major accounts, oversee project delivery, and champion cross-functional alignment. This position carries significant influence in maintaining long-term client satisfaction and targeting new business opportunities.

The Role

  • Manage and expand a portfolio of high-profile accounts, ensuring exceptional service delivery, timely project execution, and long-term client retention.
  • Develop strategic account plans, forecast revenue, and proactively identify opportunities to expand service offerings.
  • Collaborate closely with Operations, Logistics, and Leadership teams to ensure seamless coordination of rental services for client projects.
  • Lead contract negotiations, pricing discussions, and proposal development, maintaining alignment with company objectives.
  • Monitor account performance metrics, manage service escalations, and implement corrective actions where necessary.
  • Represent the company at industry events, client meetings, and project walk-throughs to strengthen relationships and uncover growth opportunities.

The Ideal Candidate

  • 7+ years of progressive experience in account management, client services, or business development, ideally within rentals, logistics, production services, or a related B2B environment.
  • Proven track record managing large, complex accounts with strong revenue responsibility.
  • Strong negotiation, communication, and presentation skills, with the ability to influence senior-level stakeholders.
  • Demonstrated ability to collaborate across operations, scheduling, and technical teams in a fast-paced, project-driven environment.
  • Highly organized, with strong forecasting, planning, and pipeline management capabilities.
  • Adept at problem-solving under time-sensitive conditions and managing multiple competing priorities.
  • Proficiency with CRM systems, project management tools, and MS Office Suite.

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