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Ottawa, Ontario, Canada Hard Rock Hotel & Casino Ottawa Full time

Posted Date 6 hours ago (1/6/2026 1:16 PM)

Overview
Company:
Hard Rock Ottawa Hotel & Casino

Location:
Ottawa, Ontario

Job Type:
Full Time, Permanent

Is this a current vacancy?
Yes, this is an existing open position.

Compensation:
CAD $44, CAD $59,094.00/Yr

Responsibilities
The incumbent in this position is responsible for planning meals, procurement of food supplies and kitchen equipment, production of meals, supervising and coordinating the work of the Banquets and kitchen personnel, and keeping with all Hard Rock Casino quality standards. This role is responsible for enhancing the food product that is presented to guests, making changes to respond to marketplace and guest needs and recommending changes in food product as a result of market research.

Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Hires, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives.
  • Supervises all Hard Rock Casino Banquets, food outlets, and kitchen personnel.
  • Understands vision and department objectives, standards, guidelines, and budget to achieve effective supervision of department.
  • Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
  • Plans menus considering marketing conditions, popularity of various dishes, recent menus, and religious or other holidays.
  • Checks methods of food preparation and cooking, sizes of portions, and garnishing of foods by tasting.
  • Procures food supplies and kitchen equipment from approved suppliers as needed, and approve the quality of foods received.
  • Responsible for storage of food items to ensure quality of food and compliance with health requirements. Actively involved with purchasing department to ensure high quality of food products.
  • Consults with catering sales manager and clients to create, adapt, and tailor special menu.
  • Responsible for tracking food cost variances and adjusting such prices to food items that will result in net profit.
  • Required to meet budgetary guidelines for food cost, labor cost and miscellaneous costs.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Other duties as assigned.

Qualifications

  • Must obtain and maintain all licenses /certifications per Federal, State, and Gaming/Lottery regulations
  • Must successfully pass background check.

Knowledge Of

  • Pertinent federal, state, and local laws, codes, and regulations.
  • All applicable health, sanitation, and licensing ordinances.
  • Food products, standard recipes, and proper preparation.
  • All kitchen operations.
  • Computer programs and applications.

Ability To

  • Use all tools associated with the position including but not limited to knives, slicers, and choppers.
  • Review and comprehend recipes and other necessary documentation.
  • Inspect quality of all food items.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Communicate clearly and concisely, both orally and in writing.
  • Observe and direct actions of subordinates.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

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