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Head Golf Professional: Predator Ridge Resort

1 day ago

Predator Ridge British Columbia, Canada PGA of Canada Full time
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Predator Ridge Resort is one of Canada's premier golf destinations, anchored by a fast-paced, high-performance golf operation built around 36 holes of championship golf in the Okanagan Valley.

The Predator Course was originally designed by legendary golf architect Les Furber and is known for its links-style routing through rolling terrain with strategic bunkering and challenging greens — a layout that has hosted high-profile events like the Telus Skins Game.

The Ridge Course was designed by renowned architect Doug Carrick, taking full advantage of the site's dramatic elevation changes and panoramic Okanagan views, blending strategic challenges with playability for a wide range of golfers. Golf operations are highly structured and efficiency-driven, with strong tee-time management, a comprehensive practice and academy facility, and service standards designed to handle high daily volume without sacrificing quality.

Complementing the resort experience is an exclusive, high-end membership that enjoys priority access, premium playing conditions, and a club-centric culture rooted in excellence, competition, and community, positioning Predator Ridge as a destination where elite golf, operational discipline, and a private-club caliber membership experience coexist seamlessly.

Location Predator Ridge Resort Posted Deadline Job Summary

The Head Golf Professional is a senior leader within the Predator Ridge Golf Operations team, responsible for elevating the guest and member experience across our 36-hole resort. This role oversees all touchpoints of the arrival, on-course, and departure journey, ensuring Predator Ridge continues to deliver one of Canada's premier golf experiences.

This leader drives operational excellence through hands-on visibility, a commitment to service standards, and strong team development. The Head Professional is a key figure at all major Predator Ridge events and plays a central role in shaping our operational strategy for the 2026 season and beyond. The Head Professional reports and works closely with the Director of Golf and other Golf Operations Managers and Department Heads.

Responsibilities
Leadership & Team Management

  • Recruit, develop, and inspire a high-performing team of Golf Professionals, Starters, Golf Coordinators, Golf Services, and Pro Shop staff.
  • Exercise strong judgment in staffing decisions while cultivating a culture of excellence, accountability, and continuous improvement.
  • Coach and mentor team members to consistently meet service standards and uphold Club expectations.

Guest Services Leadership

  • Lead and mentor the Guest Services team, ensuring best-in-class service from first touchpoint to final farewell.
  • Oversee the full arrival and departure experience, including bag drop, check-in coordination, pace & flow through the resort, and end-of-round support.
  • Ensure staffing, training, and daily execution align with Predator Ridge's service and hospitality standards.

Ambassador & On-Course Experience

  • Manage the Ambassador Team, ensuring consistent presence, engagement, and proactive service on the golf course.
  • Uphold pace-of-play expectations and elevate guest/member support through clear communication, coaching, and structured on-course service protocols.
  • Partner with Maintenance and Golf Ops to ensure course presentation and touchpoints are aligned with the Predator Ridge standard.

Event Presence & Member Engagement

  • Serve as a visible and engaged leader at all Predator Ridge events, including Member Guest tournaments, championships, resort events, and special experiences.
  • Build meaningful connections with members, homeowners, and resort guests to strengthen community and brand loyalty.
  • Represent the Golf Operations team professionally and consistently at all public-facing functions.

Operational Leadership

  • Support the Director of Golf in day-to-day leadership of the entire golf operation.
  • Help execute departmental strategies, scheduling efficiencies, SOP improvements, and guest/member service programming for 2026.
  • Collaborate closely with the Retail, Academy, and Membership teams to deliver a cohesive, premium golf experience.

Qualifications

PGA of Canada Class "A" Professional in good standing.

  • Proven leadership experience within a high-volume or high-end private/resort golf environment.
  • Demonstrated success managing guest services teams, on-course operations, and service-focused staff groups.
  • Excellent communication, presence, and professionalism in all settings.
  • High standards for operational detail, course presentation, and service consistency.
  • Ability to thrive in a fast-paced, dynamic resort environment with high expectations.
  • Experience with Golf Genius / Lightspeed and other applicable software is an asset.

Ideal Candidate Attributes

  • Service-driven mindset with a commitment to hospitality at every touchpoint.
  • Confident leader who coaches, mentors, and elevates the people around them.
  • Comfortable being visible, approachable, and active on property daily.
  • Forward-thinking operator who contributes ideas, solves problems, and takes ownership.
  • Passionate about helping Predator Ridge continue to set the benchmark for Canadian golf

Compensation Base salary range $90,000-$110,000 Benefits/Perks

  • MIP (Manager incentive bonus program) 10% of salary.
  • Medical and Dental Group Insurance
  • 85% of lesson revenue: (no maximum)

  • Professional expense budget includes:

  • PGA of Canada Dues

  • Professional development
  • Tournament Playing Budget (Select Tournaments)
  • Hardgoods package
  • Apparel Package
  • Industry event attendance opportunities
  • Four weeks paid vacation

PGA of Canada Specialization Teaching PGA of Canada Specialization Golf Operations Start Date Course Website Employment Duration Full Time – Year Round Contact Information

Please Send All Cover Letters And Resumes To
Director of Golf

Brodie Carle –