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Field Installation Technician

2 weeks ago

Moncton, New Brunswick, Canada Kinshofer usa Full time

Company Overview

We are a leading manufacturer of high-performance hydraulic attachments for excavators, known for innovation, reliability, and superior after-sales support. Our products are engineered for demanding applications and require expert setup to ensure peak performance and integration with the host machine.

Position Overview:

The Field Installation Technician is responsible for supporting dealers and end users with the installation, commissioning, and setup of our hydraulic attachments. The role involves extensive travel (approximately 75% of the time) to customer and dealer locations throughout Canada and occasionally the U.S. and Europe.

This position focuses on technical assistance and system optimization, not heavy mechanical work. However, the technician should be comfortable assisting dealers hands-on when needed.

Key Responsibilities:

  • Provide on-site technical support during installation and commissioning of hydraulic attachments.
  • Assist dealers with hydraulic setup, including verifying flow, pressure, and return line specifications.
  • Support integration with the excavator's electronic control system, ensuring proper communication and function.
  • Conduct system testing, troubleshooting, and performance validation to confirm proper installation.
  • Collaborate with the engineering and production teams to communicate field feedback and recommend improvements.
  • Prepare and submit detailed service and installation reports.
  • Provide basic training to dealer technicians on setup, operation, and maintenance procedures.
  • Represent the company professionally in all customer interactions, ensuring a high level of satisfaction.
  • Maintain company tools, diagnostic equipment, and vehicle in good working condition.

Qualifications:

  • Between 5-10 years of experience in that position.
  • Technical diploma or equivalent experience in hydraulics, mechatronics, or heavy equipment technology.
  • Strong understanding of hydraulic systems, circuits, and controls.
  • Familiarity with excavator systems and CAN bus communication is a strong asset.
  • Ability to read and interpret hydraulic and electrical schematics.
  • Excellent problem-solving skills and ability to work independently in the field.
  • Strong communication skills and customer-focused attitude.
  • Valid passport and driver's license; ability to travel extensively (3 weeks per month).
  • Experience with diagnostic tools, flow meters, and pressure gauges preferred.

Assets:

  • Somebody based in Montreal, GTA, or close from an airport will be prioritized.
  • English mandatory, French will be considered an asset.

What We Offer:

  • Competitive salary based on experience.
  • Laptop and cellphone will be provided
  • 2 weeks vacation/year after probation
  • Additional generous benefits at 90 days

Join our team and embark on a rewarding career path with a global leader in the industry, where your skills and ambitions will be valued and nurtured. Discover endless opportunities for growth and success with Kinshofer. Apply now Interested candidates may apply by sending their resume and cover letter.

Job Types: Full-time, Permanent

Pay: $35.00-$40.00 per hour

Benefits:

  • Employee assistance program
  • Life insurance
  • Mileage reimbursement
  • Paid time off

Application question(s):

  • The role involves extensive travel (approximately 75% of the time) to customer and dealer locations throughout Canada and occasionally the U.S. and Europe.

Would you be OK with that?

  • Do you live close from an airport?

Somebody based in Montreal, GTA, or close from an airport will be prioritized.

Experience:

  • Manufacturing: 5 years (required)
  • system optimization: 5 years (required)
  • hydraulic attachement: 5 years (required)
  • Mechanical knowledge: 5 years (required)

Language:

  • English (required)
  • French (preferred)

Licence/Certification:

  • passeport (required)
  • Driver's license (required)

Willingness to travel:

  • 75% (required)

Work Location: On the road