Applications Clerk
7 days ago
Company Description
Legal Aid Manitoba provides free or affordable legal services to low-income adults and youth, and public interest groups.
Role Description
This is a part-time on-site Applications Clerk role located in Winnipeg, MB. The Applications Clerk will be responsible for assisting clients with completing legal aid applications, verifying information, and maintaining accurate records. The individual will provide front-line customer service, answer inquiries, and ensure proper document handling and filing processes. Collaboration with legal staff to ensure seamless intake procedures is also required.
Qualifications
- High school diploma or equivalent required; post-secondary education in office administration, legal studies, or a related field would be an asset.
- Previous experience in a legal or administrative role, especially in a legal aid, law firm, or government agency, would be beneficial.
- Experience handling confidential and sensitive information, as well as an understanding of privacy regulations (e.g., FIPPA, PIPEDA) is preferred.
- Familiarity with legal terminology and processes is an asset.
- Experience with client-facing roles (preferably on the phone) in customer service or support roles is highly valuable.
- Strong communication skills (both verbal and written) and ability to interact with clients and stakeholders.
- Excellent organizational skills with attention to detail and ability to prioritize tasks effectively.
- Fluency in French is an asset.
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