Customer Service Associate

4 days ago

Welland, Ontario, Canada Value Village Full time $35,000 - $45,000 per year

Description

Position at Value Village

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.  We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

  • Comprehensive extended health care plans for full-time Team Members
  • Company-Paid Life and AD&D Insurance
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

21 Seaway Drive, Welland, ON L3C 7J5

Value Village is committed to fair and accessible employment practices.  Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.  Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

  • Customer Service Representative

    4 days ago

    Welland, Ontario, Canada Firehouse Subs Full time US$35,840 - US$36,240 per year

    Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and manage customer inquiries will be crucial in ensuring customer satisfaction and loyalty. The...

  • Customer Service Representative

    1 week ago

    Welland, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:10/25/2025Address:800 Niagara Street N, Unit G Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Holiday Customer Service Representative

    1 week ago

    Welland, Ontario, Canada LCBO Full time $40,800 - $85,120 per year

    Location Address:102 Primeway Drive, WellandSalary / Pay: $20.36/hourJob Posting Description:At the LCBO, we always have the right spirit Do you?NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings.We have an immediate need to hire great people with an engaging personality, who are passionate...

  • Retail Store Associates

    4 days ago

    Welland, Ontario, Canada Value Village Full time $25,000 - $40,000 per year

    Description Position at Value VillageJob Title: Retail Store AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Merchandise Processing Associates

    4 days ago

    Welland, Ontario, Canada Value Village Full time $30,000 - $50,000 per year

    Description Position at Value VillageJob Title: Merchandise Processing AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...

  • Wireless Sales Associate

    2 weeks ago

    Welland, Ontario, Canada OSL Retail Services Inc Full time $45,000 - $75,000 per year

    Overview:Wireless Sales Associate |Full-Time | 3110 Welland, ON.OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support...

  • Associate Dean, Health Sciences

    2 days ago

    Welland, Ontario, Canada Niagara College Full time $125,153 - $156,441

    Located in the heart of the Niagara region – just minutes from one of the world's most well-known tourism destinations – Niagara College offers more than 130 innovative programs between our campuses in Niagara on the Lake and Welland. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the...

  • Digital Media Associate

    4 days ago

    Welland, Ontario, Canada Niagara College Full time $33,280 - $69,720 per year

    Located in the heart of the Niagara Region – just minutes from one of the world's most well-known tourism destinations – Niagara College offers more than 120 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the...

  • Retail Assistant Manager – Full-Time

    1 week ago

    Welland, Ontario, Canada maurices Full time $40,000 - $80,000 per year

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...

  • Vision Center Manager, Dual Licensed( 6 months)

    2 weeks ago

    Welland, Ontario, Canada Walmart Full time $60,000 - $120,000 per year

    Position Summary...The Vision Centre Manager is responsible for all day-to-day activities affecting the people, operations and merchandise within Division 30. The Vision Centre Manager must also see that the Vision Centre operates according to Wal-Mart policy, professional standards, provincial and federal regulations.What you'll do...Reports to the DM for...