Intermediate Product Designer

About DocuPet

As the official pet registration provider for more than 250 jurisdictions, DocuPet is the largest and fastest growing pet registration platform in North America.

Our proprietary platform consolidates all pet information into a single place and provides the services for pet owners, community members and animal shelters to ensure pets can be reunited quickly if they become lost.

Beyond our platform, DocuPet offers specialized pet tags, an AI-powered pet tracker, lost pet alert system, and will soon be launching a first-of-its-kind pet parenting mobile app - all aimed to ensure every pet in North America is registered and that each has a safe and happy home.

Our work is very important. More than 6 million pets enter animal shelters every year. Just 10% of those animals are returned to their owners. Effective registration, pet identification, reunification tools, and animal shelter resources, all provided by DocuPet, is the solution that will measurably reduce shelter intakes while providing significant new funding for animal welfare organizations.

About the Role

The DocuPet solution includes an easy to use online licensing system, branded website and communications, real-time tracking and reporting, fulfillment and customer service, and value-added services for pet owners including our Lost Pet Alert System and Rewards Program.

As an Intermediate Product Designer, you'll be responsible for overseeing design for projects in your portfolio. You'll provide design solutions throughout the product development lifecycle. You'll collaborate with various stakeholders, including product managers, software engineers, marketers and senior leadership, to ensure that the project designs align with the company's overall vision, brand identity, and market requirements.

Responsibilities

• Understand and prioritize user needs to create empathetic and effective designs.
• Work in close partnership with product managers, the Head of Design, and leadership to validate product strategy. Ensure that the voice of the user is clearly captured, prioritized, and represented throughout the product roadmap and day-to-day execution.
• Responsible for visual design, including layout, color schemes, typography, and imagery.
• Create wireframes, mockups, prototypes, and high-fidelity designs that effectively communicate design concepts and solve complex problems.
• Provide design solutions while adapting to changing needs and occasional ambiguity.
• Experience managing and delivering design solutions for several projects at once.
• Communicate with other team members to set clear priorities and ensure all deliverables are met on time.
• Ensure that design adapts and looks good on various devices, such as desktops, tablets, and smartphones.
• Work closely with engineering to transform designs into finished products.
• Assist quality assurance, reviewing designs, spotting errors, and ensuring high-quality output.
• Contribute to the development and maintenance of design systems to ensure quality and consistency across all platforms and products.
• Stay up-to-date with industry developments and tools

To be successful in this role, the candidate must possess the following attributes and skills:

• A degree in Design, HCI or relevant field or equivalent experience
• 3+ years career experience with a focus on product design
• A strong understanding of user-centered design methods and familiarity with web, iOS, and Android design standards.
• Strong leadership, communication, and problem-solving abilities. The ability to effectively communicate product design decisions to all team members and stakeholders
• Experience in performing analysis to deeply understand user behaviour
• Proficient with modern design tools (e.g. Figma, Adobe Creative Suite)
• Experience with user behaviour analytics tools (e.g. Microsoft Clarity)
• Contribute to improvements to the product development process, design collaboration workflows, and stakeholder feedback loops.

You are ideal for this role if:

• Analytically sharp and exceptionally organized
• A great communicator - someone with excellent verbal and written communication skills
• Willing to work flexible hours at times to get urgent projects completed
• Detail-focused and data-driven
• Proactive in problem solving
• Adaptable and able to handle multiple, conflicting priorities
• Passionate about innovation, technology & growing business
• Able to quickly learn and adapt to new technologies and processes

Compensation

We are looking for a skill and value fit. This role is posted with a wide salary range with the consideration that a perfect candidate may not have all of the skills or experience we need for the full range of the role. Compensation will not, however, be based on previous role earnings, but rather on the skills and experience that the selected candidate can provide to our business upon joining the team.

Benefits

• Comprehensive medical insurance including Health, Dental and Vision
• Flexible PTO
• Fully remote

Our Mission and Values

Each of us at DocuPet comes to work each day to move our organization closer to its ultimate mission: to provide a safe and happy home for every pet. We take our core values very seriously knowing that we only work well with those who see the working world as we do.

Go Big - We aim to do big things. We don't aim to impress ourselves, or those around us, we aim to be the very best anywhere. We accept all challenges and we intend to win.

Whatever It Takes - We finish whatever we start. No excuses. It often means a lot of work, but it's worth it because we are the types who don't rest until the job is done.

Inspire - Our people and our business inspire those around us. Each employee has a job to do, and they do it with excellence and grace. They bring joy to everyone they meet.

Believe - Each of us is responsible for selling ourselves, our projects, our outcomes, and our efforts. We must be individually and collectively convicted in our actions. We sell our ideas, our services, and our products at every opportunity.

Respect - We work as a team. We treat each other the way we expect to be treated. We listen to all opinions and voices taking time for those with quieter personalities and those who take time to collect and share their ideas are heard. We accept differing viewpoints and are an inclusive company.

Job Type: Full-time

Pay: $55,000.00-$100,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Work from home

Experience:

• career experience with a focus on product design: 3 years (required)

Language:

• English (required)

Work Location: Remote