Head of Business Transformation Office

Site Name: UK – London – New Oxford Street, Bangalore, Belgium-Wavre, Mississauga, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence
Posted Date: Nov

Head of Business Transformation Office

Lead the Future of Clinical Operations Transformation at GSK
Are you ready to drive innovation and transformation in clinical operations? At GSK, we are committed to revolutionizing drug development through cutting-edge technologies and streamlined processes. As the Head of the Business Transformation Office, you will play a pivotal role in shaping strategies, enabling change, and delivering impactful solutions that accelerate clinical trials and improve patient outcomes.

Job Purpose

As the Head of the Business Transformation Office, you will lead strategic initiatives that transform clinical operations through technology, innovation, and process optimization. By driving change and enabling seamless delivery, you will support GSK's mission to improve healthcare outcomes globally.

Key Responsibilities

• Define and implement the strategic transformation of clinical operations processes and technologies.
• Collaborate with senior leadership to envision the future state of clinical operations, including skillsets, capabilities, and processes for the operational aspects of Clinical trials.
• Oversee project management, financial approvals, and funding requests for digital and transformation initiatives.
• Lead a team of change and value management professionals to embed people, process, and technology changes effectively.
• Develop and track KPIs to measure the success of transformation initiatives.
• Manage governance for tech programs, including steering committees, delivery meetings, and cross-program alignment.
• Secure and manage budgets for technology transformation, ensuring clarity and value from investments.
• Build consensus and foster collaboration across Clinical Operations, Research Units, and other stakeholders.
• Translate strategy into actionable plans and operational implementation.
• Serve as a key member of the Development Analytics Platform Leadership Team (DAP LT).

Why You?

Basic Qualifications

• Bachelor's degree in computer science, information technology, life sciences, or a related field.
• Experience in business transformation, project management, or change management within drug development.
• Proven expertise in clinical development, regulatory, and quality processes.
• Leadership and team management experience.
• Demonstrated ability to deliver high-quality results while managing complex challenges.

Preferred Qualifications

• Advanced degree (MS, PhD, or MBA) in a relevant field.
• Exceptional leadership, team management, and influencing skills, with a demonstrated ability to foster collaboration, build consensus, and drive results in a matrixed environment.
• Experience with implementing change initiatives and leading organizational transformation.
• Familiarity with governance processes and chairing high-level meetings.
• Strategic thinking and ability to translate vision into actionable plans.
• Strong influencing skills to foster collaboration and build consensus in a matrixed environment.
• Expertise in storytelling and creating compelling narratives to motivate teams and stakeholders.
• Exceptional communication skills, with the ability to engage technical and non-technical audiences.

Head of Business Transformation Office

Lead the Future of Clinical Operations Transformation at GSK
Are you ready to drive innovation and transformation in clinical operations? At GSK, we are committed to revolutionizing drug development through cutting-edge technologies and streamlined processes. As the Head of the Business Transformation Office, you will play a pivotal role in shaping strategies, enabling change, and delivering impactful solutions that accelerate clinical trials and improve patient outcomes.

Job Purpose

As the Head of the Business Transformation Office, you will lead strategic initiatives that transform clinical operations through technology, innovation, and process optimization. By driving change and enabling seamless delivery, you will support GSK's mission to improve healthcare outcomes globally.

Key Responsibilities

• Define and implement the strategic transformation of clinical operations processes and technologies.
• Collaborate with senior leadership to envision the future state of clinical operations, including skillsets, capabilities, and processes for the operational aspects of Clinical trials.
• Oversee project management, financial approvals, and funding requests for digital and transformation initiatives.
• Lead a team of change and value management professionals to embed people, process, and technology changes effectively.
• Develop and track KPIs to measure the success of transformation initiatives.
• Manage governance for tech programs, including steering committees, delivery meetings, and cross-program alignment.
• Secure and manage budgets for technology transformation, ensuring clarity and value from investments.
• Build consensus and foster collaboration across Clinical Operations, Research Units, and other stakeholders.
• Translate strategy into actionable plans and operational implementation.
• Serve as a key member of the Development Analytics Platform Leadership Team (DAP LT).

Why You?

Basic Qualifications

• Bachelor's degree in computer science, information technology, life sciences, or a related field.
• Experience in business transformation, project management, or change management within drug development.
• Proven expertise in clinical development, regulatory, and quality processes.
• Leadership and team management experience.
• Demonstrated ability to deliver high-quality results while managing complex challenges.

Preferred Qualifications

• Advanced degree (MS, PhD, or MBA) in a relevant field.
• Exceptional leadership, team management, and influencing skills, with a demonstrated ability to foster collaboration, build consensus, and drive results in a matrixed environment.
• Experience with implementing change initiatives and leading organizational transformation.
• Familiarity with governance processes and chairing high-level meetings.
• Strategic thinking and ability to translate vision into actionable plans.
• Strong influencing skills to foster collaboration and build consensus in a matrixed environment.
• Expertise in storytelling and creating compelling narratives to motivate teams and stakeholders.
• Exceptional communication skills, with the ability to engage technical and non-technical audiences.

#LI-GSK*

#Hybrid

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

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