Graphic & Video Designer

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. 
 
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
 
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. 

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs 
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Graphic & Video Designer. Could It Be You?

The purpose of the Graphic & Video Designer is to establish, develop, and own the social media visual identity for Questrade and QuestMedia. This role will partner with the Social Media Strategy Manager to build our content production engine from day one, creating the high-quality, high-performing video and graphic content that will launch our new social presence.

We are looking for a Graphic & Video Designer to be a creative cornerstone of our new social media team. This individual will be a hands-on, multi-disciplinary creator responsible for defining the visual strategy and executing the high-quality content (video and static) needed to launch our brand. This role partners directly with the Social Media Strategy Manager to build our content engine from 0-to-1, turning complex financial topics into highly engaging, shareable, and premium visual content.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to: 

• Develop and own the social media visual identity for both Questrade and QuestMedia, ensuring a consistent and premium brand presence.
• Produce all graphical assets for all channels, including infographics, static posts, and carousels.
• Film and edit 3-5 high-quality short-form videos per week, turning educational and infotainment content (primarily from QuestMedia) into a highly shareable format (Reels, TikToks, Shorts).
• Develop compelling marketing collateral, including infographics, newsletter visuals, and more, all while strictly adhering to Questrade's brand guidelines.
• Work closely with the Social Media Strategy Manager and performance teams to create multiple design variations for A/B testing and provide strategic design rationale based on performance data.

So are YOU our next Graphic & Video Designer? You are if you…

• Have 3-5 years of professional experience in graphic design and video production/editing, preferably within a corporate, agency, or FinTech environment.
• Are a multi-disciplinary designer who can create high-quality static graphics, infographics, and edit short-form video (Reels, TikToks, Shorts).
• Have expert-level proficiency in the Adobe Creative Suite, including: Premiere Pro, After Effects, Illustrator, and Photoshop.
• Have proven ability to translate marketing objectives and sometimes complex financial data into clear, persuasive, and visually engaging designs.
• Have excellent time management and organizational skills, with the ability to manage multiple projects, meet tight deadlines, and adapt quickly to shifting priorities in an Agile environment.
• Have strong strategic-thinking and problem-solving skills, with the ability to provide visual-driven solutions to marketing challenges.

Additional Information…

• Please note: This role will be required to be in office 3 days a week

Sounds like you? Click below to apply

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. 

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. 

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.