Assistant Manager

Overview

We are seeking a dynamic and experienced Assistant Manager to join our retail team. The ideal candidate will play a vital role in supporting store operations, managing staff, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills within a fast-paced retail environment, contributing to the overall success of the store. Strong communication, organizational skills, and a proactive approach are essential for this role. Supervisory experience are highly valued.

Duties

• Assist in daily store operations, including merchandising, inventory management, and sales strategies
• Supervise and motivate team members to achieve sales goals and maintain high standards of customer service
• Handle customer inquiries, resolve issues efficiently, and ensure positive shopping experiences
• Manage payroll processing, cash handling, and POS transactions with accuracy
• Oversee purchasing decisions and pricing strategies to optimize profitability
• Conduct recruiting, interviewing, onboarding, and training of new staff members
• Develop and implement marketing initiatives to increase store visibility and sales
• Monitor sales performance metrics and prepare reports for management review
• Maintain organized records of sales, budgets, and administrative documentation
• Ensure compliance with company policies and safety regulations

Experience

• Proven supervisory or managerial experience in retail sales or store management
• Strong background in customer service, team management, and sales management
• Experience with POS systems, cash handling, and bookkeeping procedures
• Skilled in negotiation, merchandising, purchasing, and pricing strategies
• Demonstrated leadership capabilities with training & development expertise
• Excellent communication skills in multiple languages preferred; bilingual skills are a plus
• Proficiency in budgeting, marketing, interviewing, time management, and organizational skills
• Ability to handle administrative tasks with attention to detail and accuracy
• Prior experience in retail management roles involving staff supervision and sales growth initiatives

This role is ideal for motivated professionals seeking to advance their career within a supportive team environment. Candidates should possess strong leadership qualities combined with excellent organizational skills to succeed as an Assistant Manager.

What you'll do:

The Assistant Liquor Store Manager supports the Liquor Store Manager in directing the day- to-day store operations by providing quality products and services in our store. As a leader of people, you will bring a positive approach; show initiative and drive results. The ideal candidate will be someone who can build and maintain relationships with both patrons and team members, complimented by their skill set that includes organization, attention to detail, conflict resolution, critical thinking, and strong office administration skills.

• Assist with overseeing daily store operations and management in accordance with company policies, procedures, and overall expectations
• Provide direction and leadership to continue to build an outgoing, positive, highly motivated team
• Receive product orders, keep the warehouse clean and organized, and ensure that stock is rotated appropriately
• Following up and meeting with suppliers to support the Store Manager
• Assist with creating and entering schedules
• Assist with recruitment, onboarding, retention, training, development and performance management
• Participate in periodic inventory, including physical counts, data entry and reviewing reports for discrepancies
• Ensure the store's merchandising and program standards are being implemented, measured, managed and maintained
• Ensure the store's housekeeping, sanitation and maintenance standards are managed and maintained
• Handle patron inquiries and complaints in a timely and professional manner
• Provide leadership in the areas of Occupational Health and Safety (OH&S) and ensure that policies are being followed
• To perform other duties as assigned

Why it matters:

Our team provides a range of products and services to support our patrons

Who you are:

You are looking for a career in Customer Service Management and:

• 3+ years' experience Retail Service, liquor industry experience expected
• Previous experience in leading and managing people in a busy retail environment a strong asset
• Valid Serving it Right Certificate required; WSET 1 or 2 designation an asset
• Experienced in ordering of all beer, wine liquor and refresh (some training available)
• Strong passion for the Liquor Industry and providing an exceptional shopping experience for patrons
• Proficiency in Microsoft Outlook, Word, Excel, and the ability to manage computer files efficiently
• Solid basic math skills and ability to read and understand financial reports
• Effective interpersonal, leadership and communications skills
• Self-starter with motivation and ability to work in a busy environment
• Effective planning, organization, and time management skills
• Strong critical thinking, analytical and problem-solving skills
• Demonstrate the ability to maintain relationships both internally and externally to support the organization
• Enjoy working with the public and strive to provide a consistent and superior guest service experience
• Must have open availability and be able to work a variety of shifts, 7 days a week including early mornings, afternoons, late evenings, weekdays, weekends, and stat holidays

What's in it for you:

• Competitive Wages
• Team discount on wine
• Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Commons is committed to a diverse and supportive working environment.

Posting Date: October 27, 2025

Hourly Wage at Time of Posting: $23.00 to $25.00

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Job Type: Full-time

Pay: $23.00-$25.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• Dental care
• Extended health care

Application question(s):

• Do you have liquor industry experience?

Do you have managerial experience?

Work Location: In person