Training Lead

About StrataPrimeStrataPrime is a Google Cloud Premier Partner. We specialize in helping customers in all industry segments transform their workplace using secure enterprise solutions built by Google. We are specialists and thought leaders in how employees use collaboration and productivity tools to get things done. We understand how employees drive value creation for their organizations. StrataPrime has unparalleled expertise and experience in deploying Google Workspace, Chrome Enterprise, and GCP. We further specialize in how to secure company data to prevent security events and data loss from within or outside the organization.

All StrataPrime employees have achieved the highest level of Google certification and accreditation within their area of specialty. To learn more about StrataPrime, please visit our website or LinkedIn.

This is a remote-first role, with a preference for GTA based candidates. Any candidate who is legally entitled to work in Canada or the US without sponsorship is welcome to apply.

Job BriefAs a Training Lead on the Change Management team, you will play a vital role in ensuring the successful adoption of Google Workspace, Gemini, and Chrome Enterprise solutions by our clients. You will be the primary subject matter expert responsible for all aspects of training delivery and end-user enablement. Your leadership in training will directly help customers achieve the full value and benefits of their investment in Google Cloud products and services. In this customer-facing role, you will guide organizations through transitions by minimizing disruption and empowering users to embrace new technologies and ways of working.

If this sounds like you, please apply We'd love to chat.

What you will be doing

• Lead the end-to-end training delivery process for client projects, ensuring successful user enablement and technology adoption.
• Develop, design, and maintain comprehensive training curriculum and instructional materials (e.g., user guides, videos, quick reference cards) for diverse audiences.
• Deliver high-quality training through various modalities, including in-person, virtual instructor-led training (VILT), and self-paced e-learning.
• Collaborate closely with the Change Managers to align training content and scheduling with the overall change strategy, communication plans, and project timelines.
• Conduct thorough training needs assessments and gap analyses of client teams, readiness, and potential impacts of technology adoption.
• Facilitate engaging workshops and training sessions to promote user engagement and knowledge transfer.
• Define and create standardized training artifacts and templates for internal use and client deliverables.
• Stay abreast of industry trends and advancements in adult learning and Google Workspace and Chrome Enterprise products.
• Communicate effectively with clients, providing regular updates and addressing training-related concerns.

What we are looking for

• 5+ years of experience in corporate training, instructional design, and direct training delivery.
• Proven track record of successfully developing and delivering technical training programs, preferably in the context of large-scale technology implementations.
• 2+ years of experience working with Google Workspace or similar collaboration platforms (highly preferred).
• Expertise in developing training materials for both in-person and virtual delivery.
• Experience in conducting needs assessments, developing curriculum, and facilitating workshops.
• Experience in consulting and services engagements.
• Strong multi-tasking and organizational skills with abilities to prioritize projects.
• Excellent communication, interpersonal, and presentation skills.
• Ability to communicate clearly and professionally with customers.
• Proficiency in Google Workspace applications.
• Bachelor's degree in Education, Instructional Design, Business Administration, or a related field. Or relevant work experience.
• Instructional Design or Training certifications (e.g., ATD, CPLP) are highly desirable.

Values

• Act fairly, ethically, and openly in all you do.
• Focus on positive outcomes for our customers, always do what is right for them.
• Display emotional intelligence, integrity, and empathy when dealing with partners, colleagues, and customers.

Our WorkplaceStrataPrime is a virtual company and all of our employees work either from a home office or on site at a client location. Our virtual organizational model is a key differentiator for StrataPrime allowing for employees to have unmatched work/life balance, and, as a business, our low overhead makes us extremely competitive against much larger organizations in the same markets that we serve. As a result of our modern virtual organization, the successful candidate must have a proven ability to work independently under minimal supervision.