Temporary (5 months) - Clerk - Visitor Information Counsellor

1 day ago

Fredericton, New Brunswick, Canada City of Fredericton Career Site Full time $42,000 - $84,000 per year

Reporting to the Manager of the Tourism & Events Division, the incumbent will promote and sell the City of Fredericton as a tourism destination. Ability to fluently communicate verbally in both English and French is essential.

The incumbent will be working in a team environment, however they will also be required to exercise independent judgement, initiative and creativity, and be able to deal effectively with the public and the tourism industry in a professional, courteous and tactful manner.

Qualifications Required: 

  • Graduation from University or post-secondary institution in marketing, business administration, arts or tourism is considered an asset. 
  • A positive attitude and an eagerness to continuously learn are essential.
  • Strong customer service skills. 
  • Ability to multi-task and work within a fast-paced environment. 
  • Experience in tourism-based sales and promotions and/or tourism-based customer service.

What You Will Do: 

  • Being the main point of contact in the Fredericton Visitor Information Centre, welcoming and aiding in trip planning for visitors.
  • Daily management of telephone, e-mail, and walk-in requests for information as required.
  • Assisting visitors and the public, in general, with a commitment to excellent customer service.
  • Administrative support to a busy office.
  • Maintaining databases & data entry.
  • Performing related duties as assigned.

What You Will Bring: 

  • Ability to fluently communicate in both official languages (verbally, reading is an asset). 
  • Ability to identify issues or problems and develop strategies, ideas, and opportunities for resolution.
  • Well-developed and concise oral and written communication and interpersonal skills.
  • Ability to effectively contribute to the establishment, maintenance and success of work teams focused upon achieving individual, team and departmental goals.
  • A thorough knowledge of modern office practices, procedures, methods, and equipment.
  • Proficient in the use of Microsoft Office (Word, PowerPoint, Outlook, and Excel).
  • Valid Class V Driver's License.

Perks:

  • Competitive salary $2,020.21 bi-weekly (CUPE Local 1709 Salary Scale, Level E).
  • Professional development opportunities.

Apply Now

Please submit your application on or before November 5, 2025, before 4:30 p.m. AST.

The City of Fredericton is an equal opportunity employer.

Only those candidates chosen for an interview will be contacted.

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