Concierge - Condominium Corporation

2 weeks ago

Ottawa ON KP R, Canada iCondo Property Management Full time

Overall Purpose

Under the general supervision of the Property Manager, the Concierge is responsible to maintain and supervise this high standard quality building by providing superior supervision, administration, and client services.

Working Hours

Monday to Friday – 40 hours per week (normal hours are 8:00am to 5:00pm, with 1 hour lunch). Start time and end time may need to be adjusted to accommodate garbage pickup times, and scheduled maintenance activities.

Responsibilities

Include but are not limited to:

  • Greet and direct residents and guest(s) and answer pertinent questions
  • Ensure that the Condominium Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies
  • Monitor security cameras
  • Reprogram residents FOBS
  • Issue and receipt of keys to trades, building staff and contractors
  • Monitor parking garage, interior and exterior building areas
  • Follow inspection and communication procedures with violation notices
  • Complete daily/monthly inspection checklists
  • Ensure building is clean and well maintained
  • Report or address any issues that arise during the shift
  • Perform pre and post move in inspections and put elevator on service, arrange for elevator bookings
  • Arrange for amenity bookings, maintenance scheduling calendar
  • Accompany contractors to common areas of the building and units.
  • Light maintenance tasks, change a light bulb, water plants, etc.

Requirements

  • Prior customer service experience preferred
  • Requires professional demeanor with ability to use independent judgment to handle any customer services matters in satisfactory manner
  • Excellent communication skills
  • Ability to multi-task and to work well under pressure
  • Team player
  • Proficiency with computers
  • Ability to lift 35lbs and move garbage bins

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Work Location: In person

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