Property Manager

11 hours ago

Calgary, Alberta, Canada Martello Group Full time

About Martello Group
The Martello Group of Companies, founded in 1988, is becoming a well recognized property management and commercial real estate firm in Western Canada. We are proud to be a family business and bring our clients and tenants two generations of stability, dependability and personal service.

Role Description
This is a full-time permanent role for a Property Manager. The Property Manager will be responsible for overseeing the day-to-day management and operations of a portfolio of 13 commercial properties alongside Martello senior leadership. This includes lease administration, limited lease negotiations, communication with tenants and owners, managing maintenance requests, ensuring compliance with lease agreements and property management policies, and annual budgeting.

Responsibilities
*Leasing & Tenant Management*
Conduct unit showings and present qualified applicants to owners for approval.

Handle escalated tenant issues and complaints brought forward by Admin.

Review and approve inspection reports as needed.

*Owner & Client Relations*
Communicate with property owners for advisory, approvals, and updates.

Provide guidance on emergency repairs as needed.

Liaise with owners and realtors during property sales, onboarding, and offboarding.

Review and approve market assessments and lease renewal proposals.

Review Statements of Account from the Property Administrator.

Manage service agreement updates and full-service transitioning for new clients.

*Property Oversight & Compliance*
Oversee maintenance and repair processes, including delegation and follow-up.

Ensure compliance with property management regulations and company policies.

Manage the onboarding and offboarding of properties

Required Skills And Qualifications
*Communication & Interpersonal Skills*
Strong verbal and written communication skills.

Effective negotiation and conflict resolution abilities.

Experience handling escalated tenant complaints with professionalism.

*Property Management Expertise*
In-depth knowledge of property management practices and the real estate market.

Ability to conduct accurate market assessments and provide strategic advice to property owners.

Experience in lease preparation, execution, and lease alteration processes.

*Operational & Technical Proficiency*
Skilled in overseeing maintenance and repair workflows.

Proficiency in managing inspections and interpreting inspection reports.

Strong organizational skills with high attention to detail.

*Leadership & Decision-Making
Demonstrated Leadership Capabilities And Ability To Manage Cross-functional Responsibilities.*
Capable of making sound decisions under pressure, especially in emergency situations.

Tools And Systems Used
Yardi Voyager, RentCafe, Aspire, Maintenance IQ

Outlook

SharePoint

Teams

Reporting Structure
Reports to the CEO and VP

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