Outreach, Engagement, and Attachment Worker

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), the Hamilton Family Health Team (HFHT) will provide accommodations throughout the recruitment, selection, and assessment process to applicants with disabilities. HFHT offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by HFHT regarding a job opportunity, please advise if you require accommodation. If you require disability-related accommodations, please inform the recruiting staff.

The Hamilton Family Health Team (HFHT) welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. Hamilton Family Health Team is committed to a positive, supportive and inclusive environment.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the HFHT. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. We thank all applicants for their interest; however, only those selected for an interview will be contacted. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Employee Value Proposition

• Part Time
• Hamilton, ON
• Posted 4 days ago

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the HFHT, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values and celebrates the contributions of our employees. No matter what your role, working with us is about making a difference – every day

Your Opportunity:

This is your opportunity to significantly shape and influence health outcomes for the Hamilton community.

The Outreach, Engagement, and Attachment Worker supports patients in accessing primary care by building strong relationships with healthcare providers, community organizations, and patients. Drawing on their existing relationships and understanding of the health care, social services and other related systems, this individual will collaborate to develop and implement strategies to address barriers to care while aligning efforts with the strategic goals of the Hamilton Family Health Team and the Greater Hamilton Health Network.

Key Responsibilities…

• Collaborating with health and community organizations to identify underserved populations and create pathways for attachment to primary care.
• Engaging with patients, community agencies, and healthcare and act as a liaison and navigator between the patients and providers to ensure clear communication and trust-building.
• Attending and actively participating in community and outreach events to engage with stakeholders and promote healthcare attachment services.
• Engaging with the public to identify healthcare needs and barriers to accessing primary care.
• Providing personalized guidance to patients regarding attachment to primary care; helping them navigate and advocate within healthcare systems and connecting with appropriate primary care providers.
• Address social determinants of health by connecting patients with relevant community resources.
• Assisting in the provision of ethical verbal hand offs/transfers of accountability to facilitate a successful attachment.
• Taking a patient-centred approach when dealing with challenging situations – advocate, intervene and provide patient centered transitions to primary care as required.
• Collecting, understanding and presenting data related to patient attachment rates, primary care availability, and community needs.
• Conducting outreach to community organizations and healthcare providers.
• Facilitating regular communication with community partners to strengthen collaboration.

***The above responsibilities are not to be considered all-inclusive.

Qualifications…

• Post-secondary education in Social Services or related field. Registration with regulatory college considered an asset.
• Experience in healthcare or community services, preferably within the Hamilton area.
• Strong relationship-building, interpersonal, communication, and problem-solving skills.
• Knowledge of healthcare systems, and the social determinants of health.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton – Various HFHT Hub Locations

Employee Class: Regular Part-time, 0.4 FTE

Date Available: ASAP

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email:

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

To apply for this job email your details to