People Services Generalist

2 weeks ago

Toronto, Ontario, Canada Mundipharma Full time

Job Title:  People Services Generalist

Location: Toronto (Hybrid)

Job type: Permanent

The People Services Generalist is the primary contact for employees and people managers, providing expert advice and guidance throughout the entire employee lifecycle. This role ensures the delivery of all people global programs and initiatives, while fostering a positive culture in collaboration with the Country Leadership Team, People colleagues and relevant stakeholders.

Role and responsibilities

  • Employee Lifecycle Management: Manage the entire employee journey for a specific country or employee group, from onboarding to offboarding.

  • Operational HR Support: Provide consistent, accurate People Services support, ensuring adherence to global/local policies and service level agreements (SLAs).

  • HRIS Expertise & Data Integrity: Expertly use the HR Information System (HRIS) to deliver services, manage data records, and provide accurate reports.

  • Program & Initiative Delivery: Support the implementation of key global people programs, including performance leadership, talent reviews, development, compensation, and benefits administration.

  • Recruitment & Learning Support: Assist the Recruitment Team with hiring processes and contribute to global learning programs.

  • Legal & Compliance: Ensure all HR practices strictly comply with local employment law and company standards, and lead employee relations issues/cases.

  • Stakeholder & Project Engagement: Support in-country manager meetings, resolve employee queries, and contribute to project teams focused on continuous improvement and process efficiency.

What you'll bring

  • Proven HR Experience: Substantial, progressively responsible experience in various HR areas within complex, comparable-sized organizations.

  • HR System Proficiency: Experience with HR Information Systems (HRIS); Workday experience is highly desirable.

  • Bachelor's degree in Human Resources, Business Administration or a related field

  • Regulatory Knowledge: Solid knowledge of local labour laws and the ability to quickly learn international regulations.

  • Global Mindset: Experience working in a global environment with the ability to "Act locally, think globally."

  • Professional Certification: Relevant professional certification (e.g., CIPD or equivalent) is highly desirable.

  • Communication & Collaboration: Strong written and verbal communication skills (business-level English) and proven ability to build relationships across all organizational levels.

  • Data Management: Strong data management skills with a recognition of the importance of data integrity.

  • Work Ethic & Discretion: Strong work ethic, high level of discretion, and proven ability to handle sensitive and confidential employee information.

  • Operational Excellence: Demonstrated ability to drive processes and deliver high-quality services in a fast-paced, high-change environment.

  • Technical Skills: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

What we offer in return

  • Opportunities for learning & development 

  • Collaborative, inclusive work environment

  • Hybrid working

  • Competitive range of employee benefits

Diversity and inclusion

Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn't just the right thing, but also the smart thing to do, as we focus on making a positive difference for our customers and their patients.

Ready to join us on our journey?

We'd love to hear from you. Apply today and take your career to the next level

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