Residential Leasing Manager

2 weeks ago

Chilliwack BC, Canada Mann Group Full time

Residential Leasing Manager (12-Month Contract)

ABOUT US

The Mann Group is a real-estate development, construction, and property management company with over two decades of experience conceptualizing and building projects ranging from light-industrial, multi-family, and commercial projects. Mann Group is proud to be certified as a 'Great Place To Work' across Canada and strives to be a diverse, equitable, and inclusive workplace. To learn more about the Mann Group visit us at:

ABOUT THE ROLE

We are seeking a professional and organized Leasing Manager to oversee leasing operations at a multi-family residential property in Chilliwack, BC. This full-time, 12-month contract role is responsible for driving occupancy, assisting with marketing & promotion, screening applicants, preparing leases, and delivering high-quality rental experience.

RESPONIBILITIES

Leasing & Marketing

  • Act as the primary contact for all leasing inquiries and showings.
  • Schedule and conduct suite showings, including evenings and weekends as needed.
  • Present available units professionally, highlighting building features and amenities.
  • Maintain accurate listings across rental websites, social media, and RentCafe.
  • Follow up with leads and maintain a healthy pipeline to achieve occupancy goals.
  • Coordinate suite turnovers and ensure units are ready for move-in.

Leasing Administration

  • Process rental applications, including income verification, references, and credit/background checks.
  • Draft leases using Yardi and RentCafe platforms.
  • Ensure all lease documents and notices comply with BC Residential Tenancy Act requirements.
  • Maintain accurate digital records and documentation for all leasing activity.

Tenant Relations

  • Provide a professional and friendly experience for prospective and new tenants.
  • Conduct move-in orientations and review building policies.
  • Assist with leasing-related inquiries and concerns.
  • Support resident retention through strong customer service and clear communication.

Reporting & Market Monitoring

  • Submit regular leasing activity and occupancy reports using Microsoft Excel and Yardi.
  • Monitor local rental market trends to ensure competitive pricing.
  • Recommend leasing strategies, incentives, or marketing updates as needed.
  • Participate in social media and marketing meetings, as required.

TECHNOLOGY & SOFTWARE USE

  • Proficient in Microsoft 365 (Excel, Outlook, Word, Teams).
  • Experienced with Yardi and RentCafe for leasing workflows, applications, and tenant portal management.
  • Comfortable using cloud-based storage (OneDrive/SharePoint) and e-signature platforms like DocuSign.
  • Familiar with mobile apps for lead tracking, inspections, and resident communication.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum 2 years of leasing or rental management experience in BC.
  • Strong knowledge of BC's Residential Tenancy Act and lease compliance requirements.
  • Proficient with Yardi, RentCafe, and Microsoft 365 suite.
  • Excellent communication, customer service, and sales skills.
  • Detail-oriented, self-motivated, and organized.
  • Criminal background check required.
  • Valid driver's license.
  • Willing and available to work weekends and evenings for showings.

COMPENSATION:

  • Pay: $45,000.00-$70,000.00 per year
  • Commision Per Unit Leased
  • Incentive for High Volume Leasing

Job Type: Fixed term contract

Contract length: 12 months

Pay: $45,000.00-$70,000.00 per year

Experience:

  • Residential Leasing: 2 years (required)

Work Location: In person

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