Parts manager

Job description

About us

Founded in 2017, Mach 6 has grown from a small operation into a thriving force in the heavy-duty service industry. With a clear mission to elevate industry service, educate trades, and accelerate fleet operations, we've built our reputation on excellence, integrity, and a relentless drive to raise the standard in everything we do.

Our growth has been steady and intentional, expanding both our operations and our team while never compromising the values that define us. At Mach 6, we're more than just technicians, we're a passionate crew of professionals who believe in what we do and enjoy doing it together. We work hard, we laugh harder, and we support our team every step of the way.

Our 40,000 sq./ft. CVIP-certified facility is a testament to our commitment to quality. It's spacious, well equipped, and built to handle just about anything. Outfitted with four overhead cranes, a fully equipped alignment bay, mobile service trucks, and a comprehensive inventory of heavy-duty tools, we're prepared to tackle the toughest challenges—whether it's highway tractors, vocational units, material handling or offroad & construction.

Every day brings something new through our doors, and that variety keeps the work engaging and rewarding but it's our high powered and driven team that sets us apart

At Mach 6, we don't just fix equipment we build careers, support industries, and create a workplace where people are proud to belong. Whether you're an experienced tech or just starting out, if you share our values and love a challenge, there's a place for you here.

What does Mach 6 have to offer?

• Positive, fun, & engaging work environment
• Meaningful long term employment
• Culture driven and focused on team development
• Employer paid health benefits (LTD, dental, vision, insurance, accident and serious illness)
• RRSP matching program
• Competitive pay
• Annual tool and boot allowance (basic PPE & coveralls provided)
• Vacation Pay
• Bonus programs
• Safe & clean work environment
• Company functions & BBQ
• A family run organization that cares for its employees

Benefits:

• Extended health care
• Vision care
• Dental care
• RRSP match
• Tool & boot allowance
• Life insurance
• Disability insurance
• Vacation
• Company Functions

Position Summary

The Parts Manager – Business Development Focus is responsible for leading the parts department as a profit center, driving revenue growth, margin performance, and customer retention through strategic sourcing, pricing discipline, vendor relationships, and proactive sales initiatives. This role goes beyond traditional parts management and plays a key role in business development, fleet relationships, and operational efficiency.

The ideal candidate combines deep parts and inventory expertise with a commercial mindset, strong vendor negotiation skills, and the ability to identify and execute growth opportunities across internal service operations and external customers.

Job Duties and Responsibilities

• Parts Operations & Inventory Management
• Oversee all aspects of parts department operations, including purchasing, inventory control, receiving, and issuing
• Developing the parts profit center, including sales calls, customer relations and staff development.

Business Development & Revenue Growth

• Develop and execute strategies to grow parts sales revenue and gross margin
• Identify opportunities for external parts sales to fleets, contractors, and walk-in customers
• Partner with service advisors and technicians to increase parts capture and job profitability
• Support fleet accounts with tailored parts solutions, pricing programs, and availability strategies
• Analyze sales data to identify trends, opportunities, and underperforming categories

Vendor & Supplier Management

• Build and maintain strong relationships with OEM and aftermarket suppliers
• Negotiate pricing, rebates, freight terms, and stocking programs
• Evaluate and onboard new suppliers to improve availability, quality, and margin
• Monitor supplier performance (fill rates, lead times, returns, warranty recovery)

Financial & Performance Management

• Own parts department KPIs including gross margin, inventory turns, fill rate, shrinkage, and dead stock
• Prepare regular reports on sales performance, margin, and inventory health
• Contribute to budgeting, forecasting, and strategic planning
• Support month-end processes including inventory valuation and variance explanations

Leadership & Collaboration

• Lead, train, and develop parts department staff
• Establish clear processes, accountability, and performance expectations
• Collaborate closely with operations, service advisors, and management
• Promote a culture of accuracy, efficiency, customer service, and continuous improvement
• Maintain optimal inventory levels to support shop productivity while minimizing dead stock and carrying costs
• Implement inventory controls, cycle counts, obsolescence reviews, and reporting
• Ensure accurate costing, pricing, and margin tracking across all parts categories
• Maintain clean, organized, and efficient parts storage and workflows

Qualifications

• Required Skills & Experience
• 5+ years of experience in parts management (heavy-duty, aftermarket preferred)

Business Development & Commercial Skills

• Sales-oriented mindset with a focus on value creation and profitability
• Ability to analyze data and translate insights into action
• Experience supporting or managing fleet or B2B customer relationships
• Confidence presenting ideas, proposals, and performance metrics to leadership

Leadership & Personal Attributes

• High level of ownership and accountability
• Results-driven with strong attention to detail
• Comfortable working in a fast-paced, operational environment
• Strong ethical standards and commitment to accuracy and transparency
• Continuous improvement mindset

Preferred Qualifications

• Experience in heavy-duty trucking, fleet maintenance, construction, or independant service environments
• Familiarity with KPI-driven operations and performance scorecards
• Experience building parts programs or expanding external parts sales
• Supervisory or management experience
• Strong understanding of inventory management, pricing strategies, and gross margin control
• Proven ability to drive revenue growth and operational improvements
• Experience working with ERP, DMS, or inventory management systems
• Advanced organizational and analytical skills
• Strong communication and negotiation skills

We thank you for your interest and ask that you electronically submit a resume. This ad will remain up until the position is filled.

Only candidates with these qualifications will be considered and only those selected will be contacted for an interview.

Job Type: Full-time

Pay: $65,000.00-$100,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person