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Temporary Customer Service Representative
2 weeks ago
Temporary Customer Service Representative (9-Month Term) – Apply on LinkedIn Only
Location:
Cambridge, ON (Hybrid)
Hours:
35/week, Mon–Fri between 7am–5pm
Start:
February 2026
Term:
9 months, possibility of extension
Join the Electrical Safety Authority (ESA) as a Customer Service Representative and help support our mission of keeping Ontarians safe. This 9‑month term role begins February 2026 and offers a hybrid work model based out of our Cambridge office.
What You'll Do:
• Provide exceptional customer service through inbound calls
• Process inspection requests and payments
• Update permits/notifications
• Maintain confidentiality and accuracy
• Meet quality, efficiency, and adherence expectations
What You Bring:
• 1+ year of customer service experience (call centre an asset)
• Strong communication and problem‑solving skills
• Experience processing payments
• SAP or Paymetrics experience is an asset
• French is an asset
Why ESA:
• Competitive compensation
• Pension and comprehensive benefits
• Recognition programs
• Professional development
• Work–life balance and EAP
• Hybrid environment (3 days in office, 2 from home)
**To apply: Please submit your application *ONLY through LinkedIn*. Applications sent by email or other channels will not be considered.**
Accessibility accommodations are available upon request during the recruitment process.
